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Danielle Hedgepeth Email & Phone Number

Director, Customer Experience at Icertis
Location: Gambrills, Maryland, United States 13 work roles 1 school
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Role
Director, Customer Experience
Location
Gambrills, Maryland, United States

Who is Danielle Hedgepeth? Overview

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Danielle Hedgepeth is listed as Director, Customer Experience at Icertis, based in Gambrills, Maryland, United States. AeroLeads shows a matched LinkedIn profile for Danielle Hedgepeth.

Danielle Hedgepeth previously worked as Manager, Customer Success Management at Icertis and Manager, Contracts and Compliance at Jeffries Technology Solutions, Inc.. Danielle Hedgepeth holds Ba, Political Science - Pre-Law And American Politics from Christopher Newport University.

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Icertis

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Danielle Hedgepeth's current company

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Icertis
Icertis
Director, Customer Experience
ICC Tech Tower A, ICC Tech Park, Senapati Bapat Rd, 30, Laxmi Society, Model Colony, Gokhalenagar, Pune, Maharashtra 411016, India14711 NE 29th Place, Suite 100, Bellevue, WA 98007
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13 roles

Danielle Hedgepeth work experience

A career timeline built from the work history available for this profile.

Director, Customer Experience

Gambrills, MD, US

Manager, Customer Success Management

Bellevue, WA, US

Manager, Contracts And Compliance

Herndon, Virginia, US

  • Planning, configuring and implementing a contracts management system, working with the vendor and executives to configure the system to fit the company contracting process; writing the procedural manual for the.
  • Managing contracts process including intake, drafting and reviewing, negotiating, maintaining files, updating contract management system, creating template documents for use by contracts and non-contracts departments.
  • Strategizing the business development process and working with CEO on which employees to utilize.
  • Drafting and reviewing corporate documents, contracts, employment documents, and reviewing, analyzing legal documents.
  • Researching and reporting on new changes to ITAR, FAR and the government contracting industry.

Paralegal/Executive Assistant

Herndon, Virginia, US

Assisting with employment documents, employment manual, reviewing legal documents, research, filing, proofreading, phones.

Sep 2009 - Feb 2016

Sr. Business Analyst/Project Manager - Integris Consultant

New York, NY, US

  • Assessing and documenting business needs and requirements, developing and refining the approach to solve for the business need.
  • Leading the planning and implementation of contract management initiative Icertis; managing all interdependencies between initiative and various projects and identifying the risks arising out of the interdependencies.
  • Collaborating with Icertis and subject matter experts from multiple business groups and IT to design and develop contract management system solution, re-assess project requirements and re-define timelines, as needed.
  • Providing recommendations and/or proposed solutions to maximize project outcomes and performance, and managing change management efforts.
  • Providing platform subject matter expertise while consulting with business stakeholders and IT to analyze and determine role of the platform prior to design and enhancement activities.
  • Leading process mapping sessions with business subject matter experts to document as-is and to-be processes, narratives, gap analysis and roadmaps.
Sep 2021 - Aug 2023

Senior Contract Administrator

US

  • Strategizing policy and process changes for the department, contract management system, and the implementation of a third-party vendor for background checks.
  • Implementing process solutions and creating process manuals for various functionalities of the contract management system and training users from multiple departments
  • Managing the contract management system, providing proposed solutions for improved workflow and functionality of the system, bridging the communication gap between the legal team and the software engineers building the.
  • Managing contract administrators and training them on the systems, processes, negotiations and appropriate contract language.
  • Handling negotiations and drafting of affiliation agreements for over twenty degree programs with various school systems, health care systems, medical facilities, government facilities, CDC facilities, and health.
  • Reviewing, analyzing and negotiating field experience contracts, affiliation agreements and associated documents for consistency with University policy and requirements.
Apr 2020 - Sep 2021

Paralegal/Contracts Administrator

US

  • Managing the agreement submissions intake process, assignment of submissions within the group, and management of the share point database.
  • Managing the implementation of a new share point database to track assignments for the group and conducting all training for all users of the database.
  • Assisting with policy and process changes, implementation of third-party vendor for background checks, preparation of informational handouts about the field experience application process to be distributed at the.
  • Working with over twenty degree programs to negotiate and draft affiliation agreements with various school systems, health care systems, medical facilities, Department of Veterans Affairs facilities, CDC facilities.
  • Reviewing and negotiating field experience contracts, affiliation agreements and associated documents for consistency with University requirements
Dec 2013 - Jul 2016

Paralegal, Contracts

North Bethesda, Maryland, US

  • Planning, configuration, integration and implementation of a contracts management system: learning the new system and the nuances, working with the vendor and the legal team to configure the system to match the.
  • Roll-out and training of the contract management system: draft and finalize the training manuals for the legal users and the business users; assist with the identification of employees who will receive access; schedule.
  • Manage Contracts team intake: liaison for the commercial contracts team; responding to inbox requests and messages, maintaining files, updating and assigning requests, updating multiple dockets, assisted with creating.
  • Drafting NDAs, Staffing Agreements, Speaker Agreements, Qualified Vendor Agreements and Amendments, FIT Agreements, Promotion Agreements, Default/Termination Letters (vendors), Mutual Termination Agreements, MSA/SOW.
  • Assisted with strategizing the plan to improve the Qualified Vendor Agreement process that includes three departments and implementing a new template agreement.
  • Advertisement review and Video review (trademark issues and confirmation of necessary release agreements)
Jul 2012 - Dec 2013

Legal Assistant - Contracts

North Bethesda, Maryland, US

  • Manage Contracts team intake: responding to inbox requests and messages, maintaining files, updating and assigning requests, updating multiple dockets, assisted with creating templates (Multi-party NDA, unilateral.
  • Drafting NDAs, Staffing Agreements, Speaker Agreements, Qualified Vendor Agreements and Amendments, FIT Agreements, Promotion Agreements, Default/Termination Letters (vendors), Mutual Termination Agreements, Release.
  • Prepared Credit Default Letters, Settlement Release Agreements, Cease and Desist Letters (non-approved use of trademarks)
  • Advertisement review and Video review (trademark issues and confirmation necessary release agreements)
Nov 2010 - Jul 2012

Paralegal

US

  • Creating new file systems, managing conversion to digital filing system
  • Assisted with the preparation of case briefs, estate documentation, incorporation documentation, corporate documents
  • Preparation of Employment Agreements, Operating Agreements, Bylaws, Minutes, trial exhibits
  • Assisted with intellectual property cases, pre-trial discovery phase, legal research (summarizing and analyzing), documents for court filing, preparing witness for testimony
  • Assisted attorney at trial for both Federal and Virginia Circuit courts
  • Proof reading and editing documents, drafting correspondence, document/file management, answering phones
Aug 2007 - Sep 2009
Team & coworkers

Colleagues at Icertis

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1 education record

Danielle Hedgepeth education

  • Christopher Newport University
    Christopher Newport University
    Political Science - Pre-Law And American Politics
FAQ

Frequently asked questions about Danielle Hedgepeth

Quick answers generated from the profile data available on this page.

What company does Danielle Hedgepeth work for?

Danielle Hedgepeth works for Icertis.

What is Danielle Hedgepeth's role at Icertis?

Danielle Hedgepeth is listed as Director, Customer Experience at Icertis.

Where is Danielle Hedgepeth based?

Danielle Hedgepeth is based in Gambrills, Maryland, United States while working with Icertis.

What companies has Danielle Hedgepeth worked for?

Danielle Hedgepeth has worked for Icertis, Jeffries Technology Solutions, Inc., Sony Music Entertainment, Walden University, and Arundel Soccer Association Incorporated.

Who are Danielle Hedgepeth's colleagues at Icertis?

Danielle Hedgepeth's colleagues at Icertis include Pratik Chavan, Kedar Kelkar, Satish Gaikwad, Shantanu Mukherjee, and Anuradha Mathapati.

How can I contact Danielle Hedgepeth?

You can use AeroLeads to view verified contact signals for Danielle Hedgepeth at Icertis, including work email, phone, and LinkedIn data when available.

What schools did Danielle Hedgepeth attend?

Danielle Hedgepeth holds Ba, Political Science - Pre-Law And American Politics from Christopher Newport University.

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