• Outline and draft innovative concepts for packaging refreshes and new product launches • Design and create labels for multiple Fortune 100 clients, as well as the company's internal product line• Present custom prototypes to existing and prospective customers based on their solicited requests• Design complex ensemble packaging for licensed products and die lines• Develop advanced typography layouts for both new and refreshed campaigns in Adobe Illustrator and Photoshop• Provide art for grocery and retail stores corrugated displays, such as CDUs and PDQs, in addition to floor displays• Review packaging to ensure proper legal lines, country of origin, languages, warning labels and UPC's are included to minimize potential risk• Oversee quality control of work produced by other designers to ensure accuracy and safety• Document requirements and requests, confirming that all specs of the final product match the client's submitted proof• Diligently communicate any necessary changes, such as sizing, to the customer to eliminate potential discrepancies • Track and monitor all existing items that require changes in addresses, warnings or any other sensitive information • Provide new prints as necessary for mockups for the Advertising, Marketing and Sales/Product Development departments• Coordinate the logistics of sending product art to the correct printers/factories • Collaborate with Purchasing, Advertising, QA and Sales/Product Development teams to verify all packaging is accurate and necessary sign-offs are received before releasing files• Give mock-up packaging direction for catalog photography• Interview, train and onboard new designers as needed

• Created a large variety of physical mockups for customer presentation and catalog photo shoots• Led and managed multiple projects• Coordinated with other team members and departments to verify the integrity of information on projects with tight deadlines• Set up work files for production and printing• Built and revised digital POGs to assist sales in customer presentation and internal planning• Created and edited digital images of new and existing product• Maintained large format, Epson Proofer Printers (both hardware and software)• Designed layouts for tutorials and instructions for new team members• Ensured the final mockups accurately represent the concepts and specs• Assisted in product design when necessary• Tracked mockup and office supplies and assist in ordering• Acted as a point person during supervisor's absence

• Provided customer service in a number of diverse departments• Manage high volume of customers with minimum support• Handled customer's requests for jewelry and watches, e.g. sizing watches• Assisted management with organizational duties• Performed daily inventory checks• Managed customer's complains to successful resolution• Followed procedures for specific requests to be sent to outsourced jeweler• Fielded customer's questions regarding specific jewelry components

• Designed graphics for websites• Set up websites through WebAir and a CMS Program• Managed and cataloged graphics, advertisements, and content for 600+ websites• Wrote and edited web content copy• Created and updated 50+ online furniture catalogs, handled text copy, created SKUs, resized and edited images• Created new client and custom website templates• Edited HTML and CSS for custom templates• Branded website templates per client request

• Customer service in high volume dinner setting• Coordinate with management to maintain positive customer experience

• Summer 2012-13• Assisted and taught with three classes with 15 to 25 children per class• Basic ABC's and numbers• Crisis Management• Children ages 1 to 6 in 4 to 8 hour shifts

• General office work in a non-computer-based system• Customer service with parents, parishioners, and general public