A Customer Success expert with over 20 years of experience, I hold the Certified Customer Success Manager (CCSM) Level 3 credential, showcasing my advanced customer onboarding, retention, expansion, and advocacy skills. I am passionate about creating memorable and unique experiences and relationships with internal and external stakeholders, and I bring a positive and cheerful attitude to my work.As the Manager of Partner Operations at Intelex Technologies ULC, I manage the end-to-end lifecycle of our global Partner network, onboarding, enablement, support, and performance. I am process and performance-driven, with a proven ability to drive partner success and growth with our EHSQ solutions while aligning with our business goals and values. I enjoy having fun, making those around me laugh, and empowering and facilitating the success of my team and our partners.