Leveraged Tableau Desktop to build multiple custom data visualization tools and dashboards to increase data accessibility and streamline data reporting, reducing time spent on manual reporting by 50%.Designed a new model for daily staffing that implements competitive KPI goals to encourage the reduction of non-value-added hours, saving an estimated $199,000 annually. Constructed alert lights on case induction areas to alert associates of defective cases, reducing induction error rate by… Show more Leveraged Tableau Desktop to build multiple custom data visualization tools and dashboards to increase data accessibility and streamline data reporting, reducing time spent on manual reporting by 50%.Designed a new model for daily staffing that implements competitive KPI goals to encourage the reduction of non-value-added hours, saving an estimated $199,000 annually. Constructed alert lights on case induction areas to alert associates of defective cases, reducing induction error rate by 20%, with an estimated $51,000 in annual savings.Co-leading a root cause analysis of shipping lane case recirculation, that has identified 2 process improvement opportunities and 1 mechanical improvement opportunity, where corrective actions are projected to reduce recirculation by 25%, with an estimated $464,000 in annual savings. Show less

Collaborated on a multi-phase project to develop continuous improvement SOPs and project management dashboards resulting in a 35% increase in employee commitment to continuous improvement efforts.Applied change management skills to deploy new improvement solutions to 5 of the city’s departments.Coordinated and led multiple weekly meetings with upper-level management and project stakeholders.

Developed data collection methods for 6 process audits resulting in more than 300 observations that identified improvement opportunities and validated the effectiveness of implemented solutions.Led team of 3 on a customer flow optimization improvement project in terminal lobby, which, through data analysis, assessed customer flow and line queuing and identified key drivers for extensive service queues.Managed project communication including project charter, leadership presentations… Show more Developed data collection methods for 6 process audits resulting in more than 300 observations that identified improvement opportunities and validated the effectiveness of implemented solutions.Led team of 3 on a customer flow optimization improvement project in terminal lobby, which, through data analysis, assessed customer flow and line queuing and identified key drivers for extensive service queues.Managed project communication including project charter, leadership presentations, daily briefings, written reports, and data visualizations. Show less

Conducted library operations for ASU Ira A. Fulton Schools of Engineering’s 30,000+ students.Exercised Microsoft Excel knowledge to manage and inventory sections of the library’s catalog.

Taught and managed groups of 20+ children during full-time summer day camp.