Danielle Kim is a Senior Manager, Professional Services Operations - ICE Mortgage Technology at Intercontinental Exchange. She is proficient in Spanish. Colleagues describe her as "I've been fortunate to work with Danielle at ICE, and am consistently impressed by her attention to detail. She is an exceptional leader, who has played a pivotal role in the development and growth of her team. She has successfully spearheaded numerous strategic projects for our organization, and her assistance has been instrumental in navigating a highly complex business environment. I would highly recommend Danielle; she's a remarkable leader who possesses an unwavering commitment to excellence.", "Danielle worked in my department a few years ago and it took only a few informal meetings with her for me to realize what a gem she is. Danielle excels at conflict resolution, problem solving, and especially at people management. She is also a fast learner, system savvy, possesses great analytical capacity and applies 80/20 principle to manage all difficult and ambiguous work situations that arise. All these attributes were critical when I was asked to fill a vacant Services Operations Manager role quickly and I did not hesitate to recommend Danielle even though she did not have direct experiences for the role. As expected, she ramped quickly and has been successful in her new role. I am amazed by Danielle’s people management skills. She is a hands-on manager and keeps her reports motivated by amply challenging them while providing appropriate amount of guidance. She knows how to bring the best out of each person and is an outstanding mentor. One of Danielle’s working principles is to always keep 1:1 meetings with her direct reports (usually they are the first ones to go from your calendar when you need to make room) which is indicative of her commitment to her team members. I would definitely work with Danielle again and any organization would be lucky to have her.", and "I managed Danielle for 3 years at Ellie Mae and during that time period, I came to continually depend on Danielle for insights around our strategy and development as an organization. She was constantly balancing how to push us forward while also keeping an eye on maintaining the operational discipline we needed to be successful. Throughout this time, she grew immensely as a leader both of ideas and also of people as she truly focused on developing the talent and skill set of those she managed. I know Danielle will continually influence whatever organization she is in and continue to move them forward."