Sr. Manager, Professional Services Operations
Nov 2021 - 2024
AeroLeads people directory · profile
Danielle Kim Email & Phone Number
Senior Manager, Professional Services Operations - ICE Mortgage Technology at Intercontinental Exchange
1 work email found
@elliemae.com
4 phones found area 323, 424, and 888
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 86%
Role
Senior Manager, Professional Services Operations - ICE Mortgage Technology at Intercontinental Exchange
Location
Los Angeles Metropolitan Area, United States
Who is Danielle Kim? Overview
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Quick answer
Danielle Kim is listed as Senior Manager, Professional Services Operations - ICE Mortgage Technology at Intercontinental Exchange based in Los Angeles Metropolitan Area, United States. AeroLeads shows a work email signal at elliemae.com, phone signal with area code 323, 424, 888, and a matched LinkedIn profile for Danielle Kim.
Danielle Kim previously worked as Sr. Manager, Professional Services Operations at Ice Mortgage Technology and Sr. Manager, Sales Strategy & Operations at Ice Mortgage Technology. Danielle Kim holds Bachelor Of Arts, International Relations (Global Business) from University Of Southern California.
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Email format at elliemae.com
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{first}.{last}@elliemae.com
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AeroLeads found 1 current-domain work email signal for Danielle Kim. Compare company email patterns before reaching out.
Profile bio
About Danielle Kim
Danielle Kim is a Senior Manager, Professional Services Operations - ICE Mortgage Technology at Intercontinental Exchange. She is proficient in Spanish. Colleagues describe her as "I've been fortunate to work with Danielle at ICE, and am consistently impressed by her attention to detail. She is an exceptional leader, who has played a pivotal role in the development and growth of her team. She has successfully spearheaded numerous strategic projects for our organization, and her assistance has been instrumental in navigating a highly complex business environment. I would highly recommend Danielle; she's a remarkable leader who possesses an unwavering commitment to excellence.", "Danielle worked in my department a few years ago and it took only a few informal meetings with her for me to realize what a gem she is. Danielle excels at conflict resolution, problem solving, and especially at people management. She is also a fast learner, system savvy, possesses great analytical capacity and applies 80/20 principle to manage all difficult and ambiguous work situations that arise. All these attributes were critical when I was asked to fill a vacant Services Operations Manager role quickly and I did not hesitate to recommend Danielle even though she did not have direct experiences for the role. As expected, she ramped quickly and has been successful in her new role. I am amazed by Danielle’s people management skills. She is a hands-on manager and keeps her reports motivated by amply challenging them while providing appropriate amount of guidance. She knows how to bring the best out of each person and is an outstanding mentor. One of Danielle’s working principles is to always keep 1:1 meetings with her direct reports (usually they are the first ones to go from your calendar when you need to make room) which is indicative of her commitment to her team members. I would definitely work with Danielle again and any organization would be lucky to have her.", and "I managed Danielle for 3 years at Ellie Mae and during that time period, I came to continually depend on Danielle for insights around our strategy and development as an organization. She was constantly balancing how to push us forward while also keeping an eye on maintaining the operational discipline we needed to be successful. Throughout this time, she grew immensely as a leader both of ideas and also of people as she truly focused on developing the talent and skill set of those she managed. I know Danielle will continually influence whatever organization she is in and continue to move them forward."
Listed skills include Sales, Microsoft Excel, Social Media, Powerpoint, and 29 others.
11 roles
Danielle Kim work experience
A career timeline built from the work history available for this profile.
Sr. Manager, Sales Strategy & Operations
Sep 2020 - Oct 2021
Sr. Manager, Sales Strategy & Operations
Ellie Mae was acquired by Intercontinental Exchange in September 2020. ICE Mortgage Technology was developed to bring together Ellie Mae, Simplifile and MERS under one umbrella.
Mar 2020 - Sep 2020
Manager, Sales Strategy & Operations
Sep 2018 - Feb 2020
Enterprise Business Development Representative
Oct 2017 - Aug 2018
Enterprise Business Development Representative
Velocify
Successfully transitioned with Velocify during the acquisition by Ellie Mae in October 2017• 166% of 2017 Quota• Partnered with up to 3 Enterprise Account Executives to curate and strategically target tiered account lists via traditional cold calling, conference outreach, and direct mail campaigns (minimum seat count of 50)• Aligned sales and marketing through Account Based direct mail campaigns with a 19.4% success rate across verticals• Interviewed candidates for multiple roles to determine culture fit, skill set, and industry knowledge – Sales Operations, Enterprise Account Executive (EAE), and Enterprise Business Development Representative (EBDR)• Coordinated with Sales Operations and Management to lay out processes for smooth handoff between EBDR and EAE teams• Cold prospected within Velocify’s ICP (Debt, Insurance, Mortgage, Education, Solar, B2B) for interest and qualified opportunities to setup appointments with Sales Executives across both SMB and Enterprise
Feb 2017 - Oct 2017
Business Development Representative
Velocify
• Star Award 2016• 114% of 2017 Quota, 126% of 2016 Quota
Jul 2015 - Feb 2017
Travel
Career Break
Traveled independently through 5 different countries over 8 months including Australia, New Zealand, Fiji, Thailand, and Cambodia.
Sep 2014 - May 2015
Operations Support Consultant
• Supported internal partners in the operation of Calypso Native and Calypso Net to maximise user efficiency and reduce errors• Maintained communication channels by updating website content, daily bulletins, and distribution lists and answering phone calls, queues, emails, and paper documentation requests in order to ensure agents were up to date with all relevant information needed to properly execute their duties• Cross trained to support other teams such as Finance and Air Support with their backlog in order to ensure efficient use of company resources
Mar 2014 - Aug 2014
Business Development & Travel Designer
• Researched and compiled custom itineraries for clients designed to ensure customer satisfaction and profitability• Developed client relationships from trip requests supplied by Zicasso.com with a close rate of 25% versus the regional average of 11%• Assisted co-workers by following up on leads and designing quotes to maximise the value of packages to the client and Springboard Vacations • Organised ticket sales, managed financial balances, and contacted travel agents and our Australian Open contact as Springboard Vacations is an official tour operator for the tournament
Jul 2012 - Jan 2014
Business Development Intern
• Developed marketing materials for custom travel utilising financial and cultural norms, consumer demand, and social trends• Redesigned Joomla website content to increase click through rate and search engine optimization
Feb 2012 - Jun 2012
3 education records
Danielle Kim education
Bachelor Of Arts, International Relations (Global Business)
University Of Southern California
Study Abroad
The University Of Queensland
Study Abroad, Semester At Sea
University Of Virginia
FAQ
Frequently asked questions about Danielle Kim
Quick answers generated from the profile data available on this page.
What is Danielle Kim's role at their current company?
Danielle Kim is listed as Senior Manager, Professional Services Operations - ICE Mortgage Technology at Intercontinental Exchange.
What is Danielle Kim's email address?
AeroLeads has found 1 work email signal at @elliemae.com for Danielle Kim.
What is Danielle Kim's phone number?
AeroLeads has found 4 phone signal(s) with area code 323, 424, 888 for Danielle Kim.
Where is Danielle Kim based?
Danielle Kim is based in Los Angeles Metropolitan Area, United States.
What companies has Danielle Kim worked for?
Danielle Kim has worked for Ice Mortgage Technology, Ellie Mae, Velocify, Career Break, and Infinity Holidays.
How can I contact Danielle Kim?
You can use AeroLeads to view verified contact signals for Danielle Kim, including work email, phone, and LinkedIn data when available.
What schools did Danielle Kim attend?
Danielle Kim holds Bachelor Of Arts, International Relations (Global Business) from University Of Southern California.
What skills is Danielle Kim known for?
Danielle Kim is listed with skills including Sales, Microsoft Excel, Social Media, Powerpoint, Salesforce.Com, Business Development, Microsoft Office, and Teamwork.
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