Danielle Strimel Kirlin Email & Phone Number

Hatfield, Pennsylvania, United States

Willow Grove, Pa

Richboro, Pa

Assists in all daily functions to ensure integrity of ingredients and guarantee quality products are produced on schedule. • Consults with customers to create and develop a concept and vision that meets the clients’ needs • Maintains stock and manages inventory needed for production forecast • Bakes full line of pastries and decorates cakes in a time sensitive manner

Responsible for managing the retention of client accounts, generating sales, meeting established monthly metrics, and providing program solutions to customers. • Anticipate client needs for opportunities to up-sell supplemental or alternate products.• Develop new business, identify and sell to customer needs, translate product features to benefits, deliver effective presentations and close the sale.• Handle incoming/outgoing calls and emails to and from customers in order to verify services and address any concerns, issues or complaints in compliance to company values and policies.• Implement customer support services in order to encourage clients to achieve targeted program goals.• Disclose all applicable terms or conditions for program participation or cancellation. • Maintain accountability for performance in areas that include but are not limited to save rates, ship rates, email cancellations, efficiency, and meeting of established benchmarks.

SALES REPRESENTATIVE (11/2007-3/2012)Manage the serving, product sale and merchandising efforts in a portfolio of routed stores within assigned territory to effectively maximize sales, drive market awareness, and support incidental activities such as merchandising and pricing. • Developed and maintained sales objectives, campaigns and promotions, sales brochures, order guides, sales presentations, and sources of product and distribution.• Monitored and managed territory Key Performance Indicators (KPIs) as dictated by returns, un-sellable items, sales, and merchandising hours.• Led in-store planning by tailoring programs and fact-based sales presentations to the customer's needs, store demographics, and current consumer base.• Performed all aspects of sales areas including full shelf conditions, merchandising displays and shelves, building point-of-sale displays, properly rotating product, and accurate pricing of product lines.• Integrated sales with financial data and profitability requirements to increase cost-effectiveness and economic performance.• Generated and implemented new and unique sales strategies and solutions to capitalize on opportunities and benefit customer accounts.• Proactively identified opportunities to employ promotional and merchandising techniques designed to develop and support B2B relationships.SENIOR SALES SERVICE REPRESENTATIVE (7/2007-11/2007)SALES SERVICE REPRESENTATIVE (9/2006-7/2007)

Initiated contact with customers and built relationships in order to evaluate individual situations and provide assistance in finding the right solution for past due accounts in ways that included refinance loans and reverse mortgages.• Determined reasons for non-payment, negotiated payment arrangements, offered suggestions to customers on how to meet their obligations and advised them as to the possible consequences of not meeting the obligations.• Facilitated the teaching of debtors on how to pay their debts and how maintaining a payment schedule will benefit them as well as the creditor.• Recorded information about the financial status of customers and all collection efforts.• Prepared reports concerning the status of collections and uncollectible accounts.

Interior Design

Associate Of Psychology, General Studies, 3.67

Education record

Activities and Societies: Community Service Corps., The Irish Club, The Art Dept.