Danielle Kish, Smc Email & Phone Number

- Managed the relationships and communications with all internal and external stakeholders throughout the project lifecycle providing clarity and peace of mind as the team worked through the project. - Defined, researched, developed, tested, and rolled out a new process and tool that optimized coordination and planning for shared resource management across.

San Jose, California, United States

- Implemented a complete redesign of Relocity's internal Service Desk, moving from a form tool to Zendesk, which drastically improved the efficiency of the Agents' work earring our team a 100% Satisfaction Rating.- Collaborated with the Training team to create videos and slide desks that helped communicate and establish the new Service Desk process.

- Working with local acupuncturist to grow business and market visibility in Santa Cruz by synthesizing needs and goals into quarterly, monthly, and weekly action plans that enabled SMB owner to plan and successfully achieve their business goals.- Supported and brainstormed downsizing solutions with a sudden change in plan due to Covid-19 required a nimble.

San Francisco Bay Area

- Managed and built reports for user dashboards and KPIs on the GoodData platform that expanded Shop-Ware for our 251 users.- Partnered with a GoodData team to plan, manage, and drive on-time monthly product releases for the analytics development process.- Created and administered custom reports for specific user needs and special requests enabling the.

Santa Cruz, California, United States

- As a Salesforce Admin, directed Community Programs Department to create roadmaps, define workflows and models for the migration of 7 unique Programs into one Salesforce instance. - Created dashboards in Salesforce that saved the department 18 hours a week pulling reports on one-off instances.

Santa Cruz, California, United States

- Innovated a new Salesforce-based system integrated with multiple tools to record new leads and installations which brought increased flexibility and reduced redundancy for the field teams' work by 96%.- Built and maintained custom reporting and dashboards in Tableau, Salesforce, and Excel increasing visibility of the teams' progress towards program goals.

Mountain View, CA

- Managed a pipeline for a monthly average of 135 energy efficiency projects for 10+ Energy Efficiency Specialists from signed Proposal to Change Order through Site Inspection. - Successfully meet new business needs by adapting processes, reports, and documentation resulting in continued successful management of complex projects.

Mountain View, CA

· Self-taught entrepreneur and silversmith inspired by natural textures and geometry to create small batch jewelry using recycled silver.· Managed all aspects of the micro business, adapting and innovating as was needed to move the company forward.· Designed and built website using Shopify and their App store to create a quarterly subscription option as.

Bachelor Of Arts - Ba, Environmental Studies

Activities and Societies: Environmental Club, Environmental Resource Center, Graduation Committee

Minor, Kinesiology And Exercise Science

Semester Abroad, Environmental Studies

Certificate, Healthier Materials And Sustainable Buildings

This 4-course online learning program explains the relationship between building materials and the human body and how the choices we make.