• Underwrite property and casualty insurance, including Global, for mid-size commercial accounts ranging from $50,000 to over $1,000,000 in total account premium.• Manage a multi-million dollar book of business inclusive of manufacturers (metal, wood, plastic, and food), real estate, wholesalers/distributors, importers, higher education (private colleges and schools) and severe products while attaining retention and growth goals. • Analyze individual account risk exposures while considering company profitability• Market to, prospect and develop relationships with multiple agents and brokers while maintaining the highest level of customer service• Cross-sells with other business units• Mentor and assist in training new underwriters and interns within the region

• Supports long and short term business strategies to achieve profit and retention objectives• Underwrites and price accounts in support of strategic business planning activities • Responds to underwriting and marketing strategies and standards by developing a marketing plan• Develops positive and productive relationships with agencies and maintain the highest level of customer service• Delivers excellent account administration services

• Supports long and short term business strategies to achieve profit and retention objectives• Underwrites and price accounts in support of strategic business planning activities • Responds to underwriting and marketing strategies and standards by developing a marketing plan• Develops positive and productive relationships with agencies and maintain the highest level of customer service• Delivers excellent account administration services

• Provided Account Executives with information necessary to make sound underwriting decisions• Provided support within established performance standards and priorities that were responsive to marketing, underwriting, retention and service goals• Assured all related support activities were delivered in a manner consistent with business unit customer service and expense management focus• Prepared underwriting/pricing exhibits, and Managed account documentation• Communicated with brokers/agencies, insureds/customers and internal departments• Quoted accounts within authority limits by reviewing exposures and experience rating, updating account information, rates and adjusted the price

Own and manage a small dance company. Responsibilities include: finances, competition registration, order and stock all costumes and merchandise, teach dance lessons, develop and design logos and marketing materials.

Worked as an Enterprise Lean champion; Implementing lean tools, and techniques such as, visual management, performance management/KPI's, communication cells, workload planning, etc. Coaching local champions, and Training local staff. Successfully completed lean implementations in Charlotte, NC, Chicago, IL, Denver, CO, Pittsburgh, PA, and Cleveland, OH.

Received General Insurance, OSHA 10 hour, Claims and Risk Engineering training as part of 10 month programSuccessfully completed rigorous field preparation and comprehensive examinations Collaborated with safety professionals during a Risk Engineering Rotation with Construction, HSE, and B&M to help customers improve control of exposures by developing practical, cost-effective solutions that addressed causes of lossCompleted Claims Rotation with Reinsurance Claims and Legal. Aided in the process of Schedule F collections, answered inquiries, developed Excel spreadsheets, and became familiarized with Claims and Reinsurance systemsCompleted Underwriting Rotation with Global Corporate Structured Programs; Assisted in underwriting alternative risk transfer deals, and worked on new product development initiatives.

Corporate Reserving: Summer 2007Interacted closely with a mentor and worked alongside a team of actuaries to accomplish team goalsCreated case studies by performing research, compiling, and categorizing data to determine reserve amountsCompleted State Filings

Supported Commercial Markets during the Underwriting Support Optimization (USO) initiativeServed as first point of contact to the department, while assisting with the appropriate sense of urgencyMade independent decisions within established guidelines regarding planning, organizing, and scheduling of work