AlliedPRA redefines destination management by working in partnership with our clients and supplier partners to create lasting experiences with our local expertise and solutions-oriented approach. Program manager are a vital resource to AlliedPRA clients. From creating and tailoring the memories and experiences down to the onsite execution of events, Program Managers are with their clients and from the initial creative stages to the fabulous final event.

The Hyatt Regency New Orleans is a convention hotel with approximately 1,990 guest rooms and over 200,000 square feet of meeting space. The Operations Management program is a Hyatt designed management training program that rotates individuals between all operational departments of the hospitality industry. The rotations include the property’s food outlets and In Room Dining, Catering and Conventions Services, Banquets, Stewarding, Housekeeping, and Front Office. The program is designed to train individuals an Assistant Managers in each department; learning how to effectively manage diverse groups of individuals, guests, as well as employees while gaining knowledge and experience of the different areas of hospitality.

Lead fun and fact fill tours through places of interest around campus. Audiences includ middle school and high school groups, prospective student groups, adult groups, and public tours. Describe tour points of interest to group members and respond accurately to questions. Provide directions and other pertinent Norfolk city and Old Dominion University information to visitors. Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices. Attend, and assist with, training programs as assigned. Training may include tour technique, familiarization with tour sites, and/or learning about exhibits or other pertinent subject matter.

Assisted in managing social media marketing and PR, scheduled appointments with clients and vendors, keep current correspondents with vendors and clients, assisted with event planning, budgets, and timeline management. Appeared on behalf of the company at trade shows and vendor meetings and assisted with contract development on behalf of clients for various vendors.Day of events duties included but were not limited too: assisting with set up and break down of event, coordinating and directing event guests and activities, and assisting with timeline execution throughout the event.

Responsible for assisting the managers in their duties; such as: scheduling customer’s moves, assigning crew members to appropriate job sites, preparing corresponding documents for moves and filing when complete, and providing customer assistance when necessary.

Responsible for assisting CEO, CFO, and Office Manager in daily tasks, maintained client correspondents on behalf of the company, transistioned client information and paperwork to a paperless filing system, assisted in creation of daily and meeting agendas, and general cleanliness of office and meeting space.