Danielle Lanthier Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

Guelph, Ontario

When I joined Carflex, I was one of the first new employees in a start-up environment. I did not have an automotive background but I was passionate about learning the technical side of the business to be able to rise into an operational role. In this Operations Manager position I gained a wealth of experience in the challenges faced by a start-up company.

Guelph, Ontario

I joined Carflex in it's early days at it's pilot shop in Guelph (Brock Road Garage Tirecraft). I was brought in to begin improving the customer experience of having a vehicle serviced by introducing new, convenient technologies and increasing the quality and standard of customer service. I began with little automotive background, and took the initiative.

Guelph, Ontario

I developed lesson materials based on undergraduate seminar topics for Structure & Function in Biochemistry, Membrane Biochemistry, and Foundations in Molecular Biology and Genetics courses. I led seminar discussions for groups of 50+ and evaluated students, providing constructive feedback. I received highly positive student feedback at the end of term.

Niagara Falls, Ontario

I provided friendly, knowledgable service while maximizing sales by upselling. I thrived under a consistently high degree of pressure in this busy restaurant environment and demonstrated strong conflict resolution skills with a variety of customers. At a new restaurant location, I led the training of a new team of servers on the POS system, sales.