Danielle Lemelin Email & Phone Number

Westborough, Ma, Us

Westborough, Ma, Us

Worcester, Massachusetts, Us

Responsible for learning and operating the Ticketmaster program to process all ticket orders. Held accountable for selling tickets on pre-sale dates and day of events. Worked in a group setting with other employees to provide tickets to customers at individual events.

Worcester, Massachusetts, Us

Responsible for processing enrollment applications in accordance with regulatory requirements and departmental policies. Stay within strict adherence to department turn-around time standards. Ensures the enrollment database is maintained on a daily basis. Validates enrollment with the confirmation of receipt of the enrollment (834) transaction. Conducts telephonic enrollments according to CMS requirements and ensures that these enrollments are recorded. Conducts outbound enrollment verification calls according to CMS requirements. Handles tasks related to re-determination process for enrollees who lost eligibility for MassHealth Standard benefits. Fields inbound calls from prospects interested in NaviCare. Documents information regarding leads in the CRM. Supports the outreach and enrollment teams as a resource. Serves as a liaison between enrollees and FCHP with their concerns regarding their Medicare/Medicaid benefits, denied claims, referrals, and membership. Prepares monthly new enrollee list for the Marketing Unit which is utilized to conduct the new enrollee survey. Handles special projects as assigned by the management team.

Framingham, Ma, Us

Responsible for managing 1,050 mid to large-size national businesses and develop relationships that lead to additional sales though loyalty marketing programs. Implemented sales strategy and ensured the company meets revenue and profit objectives through new business development and maintenance of existing accounts. Developed a knowledge base of Staples business practice through effective communication with customers, problem solving, and product research.

Columbus, Oh, Us

Responsible for managing up to 80 employees. Daily requirements involve managing the sales floor, overseeing the organization of the stockroom, carrying out the opening and closing routines, handling the merchandise, and customer service.

Responsible for marketing and sales of all season and group tickets to all New England Surge home games. Oversee all birthday party outings and Junior Surge Kids Club. Assists with all game day operations as well as the Box Office manager during home games.

Assisted in the development of the teams initial business plan. Observed start up operations of a newly formed indoor football team. Created and managed the Junior Surge kids club and all related activities. Marketed and sold individual game tickets as well as season tickets. Assisted with planning and managing the set up needed for basic operations of all home games.

Responsible for: Developing and monitoring strength and fitness programs for a number assigned teams, teaching up to four clients at a time proper exercise techniques, assisting in fitness testing, assisting in daily operations of the facility, developing and producing a training manual, assisting in general maintenance of facility equipment.

Assisted in preparing for the pre game activities, set up, organized individual display sites, greeted fans and distributed marketing materials before each game.

Mba, Sport Management

Bsba, Sport Management, Marketing