Danielle Sands Email and Phone Number

This Lead Coordinator role involves proactively contacting individuals requesting free copies of their accident reports, providing those reports as available, and connecting injured parties with appropriate legal partners in their area. The position requires managing a high volume of daily outbound calls (60-80) and meeting a daily goal of a minimum of 3 firm transfers.

 Drives new client acquisition and champion the firm's reputation as the Intake Specialist for Nicola Cumming Law Firm.  Leverages exceptional communication skills to actively listen to prospective clients across diverse legal areas, including criminal defense, personal injury, workers' compensation, and social security disability. Builds rapport and clearly explaining the firm's capabilities Effectively gathers essential case details and confidently negotiate retainer agreements, ensuring a smooth and supportive client experience from the first contact Promotes attorneys expertise within the community through strategic outreach efforts, fostering brand awareness and generating new leads.

 Developed and implemented the overall strategic direction for scaled hiring processes and procedures. Lead from a place of inclusion & belonging – weaving diversity into all of our business talent pipelines to ensure our company philosophy is reflected in our hiring outcomes. Managed vendor relationships within US and OUS (EMEA & APAC). Implemented strategic approaches to candidate sourcing, nurturing, engagement and interviewing & selection best practices. Drove enablement for recruiters, interviewers and hiring managers, in the areas of sourcing, talent assessment, recruitment tools, and inclusive hiring strategies. Partnered with CHRO to effectively plan and monitor headcount, attrition and hiring goals. Determined team capacity and makes recommendations on how best to close gaps including forecasted hires, new additions, backfills and pull forward methodologies. Monitored and recommended improvements to recruiting processes on an on-going basis to maintain compliance with regulatory requirements and established and created new policies. Developed employment brand messaging and partner to ensure consistency with external messaging and branding. Lead proactive, innovative recruiting and outreach efforts for all levels of hiring from entry level through executive. Lead ongoing review and selection of third-party agency sourcing strategies for hard-to-fill positions.  Assisted in the development and maintenance of recruitment reporting, metrics, and scorecards to calibrate success and progress of the Talent Acquisition function. Developed and implemented solutions to improve areas of opportunity identified through ongoing reporting and analytics.

 Identify and place various technical candidates. Ability to effectively work on a high volume of positions while managing multiple priorities Drive your own book of business. Assist in the screening, interviewing, references checks, and onboarding of contract and direct placement candidates. Network through industry contacts, association memberships, trade groups and employees. Document and track interactions with prospective candidates within our Applicant Tracking System. Post and update job descriptions on approved job boards, with professional organizations, and in other position appropriate venues. Use networking, internet tools, and cold calling to source both passive and active candidates Build networks to find qualified passive candidates. Develop and maintain relationships with contractors and potential contractors. Work closely with the sales team and within the recruiting team to understand the client’s culture, job requirements and business relationship.

Managed staffing agency vendors in an MSP platformMaintained and updated employee numbers/vacancies in our Vendor Management System (VMS)Recruited to meet client needsServed as the main contact for hiring managers, client HR, and employeesWorked closely with client managers to find solutions for recruiting/retention issuesNew Employee Onboarding/OrientationEvaluate staffing strategy and plansCoaching/Counseling and MentoringPerformance ReviewsAttendance Tracking

 Partners with the leadership team to understand and execute the organizations human resource and talent strategy particularly as it relates to current and future talent needs and retention. Provides support to the front desk coordinators, recruiters, operations team and employees when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasked in a delicate circumstance such as providing reasonable accommodations, investigating allegations of wrongdoing and terminations. Maintains compliance with federal, state and local employment laws and regulation. Manages 800+ employees by making on site presence on production floor, setting clear expectations, coaching and developing, coordinating training and rewarding associates to promote a positive work environment, and/or following progressive disciplinary action if needed. Employee Relations - Conducts internal investigations by interviewing witnesses, alleged harasser and victim, proof analysis and behavioral patterns, while maintaining confidentiality and adhering to Company Policies and Employment Law. Establishes relationships with Operations management to ensure compliance of HR Policies and practices, by counseling employees and following progressive disciplinary action. Workers Compensation investigations to include safety incident reporting, drug testing, reenactment and root cause analysis, facilitates and ensures medical treatment and prevention is provided to employees up until medical release. Collaborates with Engineering and Operations to ensure preventative measures are put in place. Processes DOL Unemployment Claims and attends DOL Hearings. Oversees hiring and onboarding of 50+ associates in a monthly basis. Conducts “Stay Interviews” to ensure maximum performance and efficiency. Reassignment and termination of personnel, to include processing of separation notices.

As a LIMS Recruitment Services Consultant, I partner with clients and candidates across North America to provide contract and permanent recruitment resources. I solely focus on LIMS, and this concentration makes me an expert in the market, knowledgeable of industry trends, and gives me the opportunity to build an extensive network of candidate and client relationships. By running a full LIMS desk, I am simultaneously accountable to both my clients and candidates to ensure resourcing needs and career objectives are perfectly met. LIMS clients, please contact me to discuss your resourcing needs and LIMS candidates, please contact me to discuss if your career objectives. I can be reached at Danielle.Wardlow@ITWorksRec.com. Specialties: LIMS Business Analyst, LIMS Project Manager, LIMS Developer, Software Engineer, LIMS Architect, LIMS Administrator, LIMS Analyst, Master Data Specialist, LIMS Consulting. I also work with a variety of LIMS including LabWare LIMS, Labvantage LIMS, StarLiMS, CoreLIMS, Thermo LIMS, Exemplar LIMS, Matrix Gemini LIMS, Custom LIMS, etc.Industries: Pharmaceutical, Biotechnology, Genomics, Clinical, Hospital labs, Food & Beverage, Chemicals, Oil & Gas, Mining, etc.About I.T. Works Recruitment Inc.I.T. Works Recruitment has grown to be the number one niche recruitment firm of choice, placing candidates in permanent and contract positions all over North America. Our clients use high-tech software systems: ERP (IFS, Epicor, Infor, JDE, Kronos, NetSuite & more), HCM (Workday & more), CRM (Salesforce, Dynamics, & more), and EMR (Cerner, Epic, Athena, Meditech & more). At the core of I.T. Works Recruitment is a set of highly scalable, process-driven methodologies for recruiting niche experienced candidates, while driving client satisfaction.Awards: Best and Brightest, Inavero Best of Staffing (Client and Talent), Pacesetter Award, and Best Companies to Work For.Learn more at www.itworksrec.com

OfficeTeam is the world’s leading staffing service specializing in the placement of highly skilled office and administrative support professionals, ranging from executive and administrative assistants to receptionists and customer service representatives. OfficeTeam serves businesses and job seekers from more than 300 locations worldwide.For 20 years, Robert Half has been named to Fortune® magazine’s list of “Most Admired Companies.” Partner with hiring managers to determine staffing needs and making recommendations Recruit for open job orders, gaps on the candidate matrix and leads; 35 interviews weekly Responsible for business development and client service, focusing efforts on growing revenue Cultivate and expanded existing business relationships through frequent communication and regular client visits Collaborate with all Robert Half lines of business teams on joint business development opportunities Continually develop new business by identifying target contacts Produce revenue by generating job orders, clarify the scope of projects with clients by utilizing job order worksheet Manage all aspects of recruiting and retention

• Source and recruit candidates by using databases, social media etc• Screen candidates resumes and job applications• Onboard new employees in order to become fully integrated• Design and implement overall recruiting strategy• Develop and update job descriptions and job specifications• Perform job and task analysis to document job requirements and objectives• Create and execute multi-channel sourcing strategy to source candidates meeting client profile and/or building talent pool for current and future requirements• Provide analytical and well documented recruiting reports to the rest of the team• Client Relationship Management - Conduct interactions with clients in a timely, professional and responsive manner• Identify & communicate continuous improvement opportunities and strategies• Process Management & Sourcing• Follow agreed client recruitment process for recruitment delivery• Use competency interviewing to identify and differentiate candidate in presentation and short-list process• Candidate Relationship Management• Effectively communicate position opportunity and client value proposition

• Managed the company’s lobby area. • Greeted and directed all visitors including vendors, clients and candidates. • Ensured completion of necessary pre-employment documents and sign-in logs.• Ensured security procedures were followed.• Received and placed calls to potential candidates in reference to employment applications and a administrative needs.• Managed all phone lines including transfers of clients to recruiters and sales team.• Maintained solid customer relationships by handling questions and concerns with speed and professionalism.• Performed data entry of all pre-employment documents for all candidates including: Applications, Skills Assessments - hands-on, written and computer based, I-9, Tax Forms and Background Checks.• Troubleshot customer problems providing positive solutions• Managed all paper and electronic files for clients and candidates• Printed and distributed employees paper checks

• Answered phone calls for Member and Guest services as well as for the Pro Shop and Restaurant. • Corresponded with members and guests via email in reference to accommodations, rental agreements, water taxi request, events and group/family trips.• Composed water taxi reservations in accordance to the United States Coast Guard, rental agreements and golf cart reservation; in addition to confirmation emails for all reservations. • Audited all accommodation reservations, golf cart rentals, and Google Docs spreadsheets. • Checked in all guest and provided a tour of the clubhouse as well as a golf cart safety tutorial.• Collected payments using POS for accommodation reservations, golf cart rentals and General Store sales• Scheduled accommodation cleanings with third party cleaning company.• Maintained stock inventory for the General Store. • Implemented and maintained organization for all departments. • Assisted boat captains by corresponding with scheduled passengers

• Greeted passengers and provided necessary travel and gate information.• Assisted passengers with reservations, ticketing, and adjustments to itinerary professionally.• Keyed passenger information into the ticketing reservation system accurately, consistently, and in a timely manner.• Completed activities, associated paperwork and/or computer entries related to boarding and/or deplaning passengers.• Made announcements to update passengers on current itineraries, flights, and luggage information for scheduled flights.• Consistently coordinated with internal personnel to ensure passenger information was processed and flights were dispatched timely.• Accepted passenger luggage and created and affixed baggage labels to luggage to ensure proper delivery.• Complied with safety guidelines and procedures mandated by the Federal Aviation Administration and Department of Transportation.

• Answered telephone in courteous manner; addressed inquiries and/or complaints from customers in a professional manner; typed correspondences; and dispatched sanitation trucks based on needs of customers.• Performed clerical duties that included requisitioning supplies, maintaining supply inventory, reviewing vendor invoices, and filing documents.• Maintained and updated files, reports and billing records for the Solid Waste Department including, but not limited to, fleet fuel, vendor invoices and department invoices.• Assisted with the maintenance of inventory for office supplies and equipment, cleaning supplies, and fuel for satellite stations and equipment.• Maintained and updated accident, injury and treatment reports on personnel and vehicles and equipment.

• Audited Merit Letters 2013• Created Job Descriptions• Audited Job Descriptions • Created organizational system for company Job Interview folders and Job Applications• Assisted in Retiree Life Insurance/ Life Reconciliation Project• Responsible for learning PeopleSoft and HRMS programs and entering pertinent data