Danielle Mandeville Gardner Email & Phone Number

Danielle Mandeville Gardner is a Customer Success Principal Consultant at Archistar.ai. She possess expertise in fortune 500 account management, client relations, data analysis, sales, enterprise account management and 27 more skills. Colleagues describe her as "Danielle is hands down the best CSM that I have worked with. She approaches her role as a leader rather than an order taker. Yes, she is efficient and responsive if an issue comes up. But she also detects and solves problems before customers even notice them. She is adept at managing large, complex groups of stakeholders and breaking through organizational inertia to make progress. She turned customers that I thought were surefire churn candidates into success stories. She is an excellent cross-functional collaborator, who can translate between her role, leadership, sales, engineering, and the customer's roles. She was the first person I turned to if I needed to know something highly technical about our product, because she knew the technology from top to bottom but also knew how to make it make sense for me and the buyer. As Camino began selling its enterprise product, Account Executives were overwhelmed with technical requirements for Scope of Work creation, which meant a lot of important details accidentally fell through the cracks. She took initiative building team-wide processes for scope creation and the sales handoff that prevented those errors from happening in the first place - shortening our sales cycles and improving time-to-value after the sale. If you view Customer Success as an engine of long-term growth rather than a cost center, hire Danielle. She will level up your whole team and take excellent care of your customers." and "From an operations relationship Danielle is the very best when it comes to partnering with both her customers and her peer groups. She helped my operations team on several occasions trouble shoot with the client on what we could do better from stop times to adhoc surprise and delight events for our customers. What made our relationship blossom even more was our ability to push and pull information from one another in order to maintain the highest level of transparency. "

Listed skills include Fortune 500 Account Management, Client Relations, Data Analysis, Sales, and 28 others.