Danielle Mazza Email & Phone Number

In addition to the duties of my previous role: ● Foster positive and meaningful working relationships among leaders and staff, supporting trust, effective communication, and collaborative partnership. ● Partner with department leaders to collaboratively address any needs they may have, whether it be employee relation patterns, performance gaps and training, engagement/culture, change management, organizational initiatives, etc. ● Provide guidance as a lead on the HR Partner team, supporting colleagues in maneuvering through a myriad of scenarios in all facets of Human Resources. ● Create and facilitate engaging and effective professional development trainings tailored to my audience on a variety of topics based on department/City need.

● Oversee all recruitment/onboarding/employee relations/training/policy inquiry needs as the go to HR liaison for 300+ employees of various assigned departments. ● Manage all phases of high-volume recruitment cycle for assigned departments, including requisitions, job postings, application review, interviews, pre-employment screenings, and onboarding (including I-9/E-verify/bi-monthly Orientation). o Act as lead for City-wide onboarding in streamlining processes and logistics, overseeing a smooth transition into going virtual due to COVID; quarterly review survey feedback data to improve new hire experience. ● Champion a positive, meaningful, and value-added brand of HR, fostering trust and effective, collaborative working relationships with staff of all levels in the departments I serve.● Assist in long-term City-wide transition to Tyler Munis HRIS/payroll system, creating meticulous training documentation for internal use and managing dual entries of staff additions/changes/terminations of my assigned departments into both legacy (AS 400) and the new HRIS (Tyler Munis).● Serve as the liaison between all contracted third-party temporary employee agencies and the City, administering all temporary staffing needs.

● Coordinated collection, analysis, and distribution of various reporting for both Talent Acquisition and Employee Relations areas including exit survey data, management reporting, and other functions as needed.● Monitored daily reporting and ensures accurate coordination and processing of disciplinary actions. Assisted in conducting investigations pursuant to Employee Relation complaints and allegations of wrongdoing or conflicts of interest; prepared written investigative reports. ● Conducted new hire orientation, I-9, and E-Verify processes for all Florida new hires.● Processed transfers, promotions, demotions and other complement changes within a designated Business Line, preparing necessary paperwork and communicating changes.● Discovered and implemented process efficiencies, maintaining process documentation.

● Oversaw the conditional offer process for all new hires within the City, conducting and tracking all required background screening components. ● Prepared and facilitated biweekly New Hire Orientation as well as a Quarterly Orientation Workshop, managing the onboarding process for all new hires. ● Spearheaded the development and promotion of an enterprise peer-to-peer recognition program tied to City values to boost intrinsic recognition among employees and enhance awareness of City values/culture.● Led and managed budget for engagement initiatives for the 400+ City employees, including monthly birthday celebrations at all City locations and the planning and execution of annual Public Service Recognition Week festivities.● Audited and processed any and all employee status changes, (i.e. new hires, promotions, special assignments, terminations, evaluations, reclassifications), in the BPM/HRIS systems. ● Served as a “go to” liaison between HR and all employees and the public, building a positive and dependable reputation for HR and addressing any inquiries on City/HR policies, programs, and procedures. ● Established and optimized procedures with recommended efficiencies, improvements, and process documentation.

Boca Raton, Fl

● Oversaw project management of cross-functional teams in executing enterprise-wide HR efforts including cultural transformation events, recognition programs, and Learning & Development initiatives. o Supported the design, logistics, and execution of multiple change management and culture sessions for hundreds of organization leaders and associates. ● Managed Service Award program for all U.S. associates, resolving any recognition or related inquiries, acting as a liaison between the company and service award vendor.o Ensured that all associate data was captured and properly integrated into our existing service award system prior to merging with Office Max.o Conceptualized and executed a meaningful upgrade to the specs, logistics, and associate experience of the program based on self-run employee survey data, resulting in a $90k+ annual savings for the company. ● Led in the design, communication, and execution of multiple nation-wide recognition and engagement programs across various business units.o Redesigned a peer-to-peer recognition program tied to company values and objectives for over 30,000 U.S. employees. o Successfully led engagement efforts for the 250+ HR associates by overseeing the work of cross-functional committees, boosting VP visibility, morale, and a cultural commitment to recognition. ● Spearheaded the implementation of an enterprise high-potential female leadership circle, serving on the group's steering committee and overseeing program execution.● Facilitated ongoing new employee orientations, Google Suite applications, and professional development trainings for various level associates and business units.

Boca Raton, Fl

● Managed administration of Leave of Absence (LOA), including FMLA, OD Medical, Personal, and Military leave, for the 30,000+ U.S. retail Office Depot associates, serving as the liaison between the LOA vendor, HR, and management in 1,800 retail locations.● Streamlined LOA process by vetting perspectives of key stakeholders and implementing consistent SLAs, resulting in increased accountability of all parties, positive vendor and management relations, and a faster turnaround time in resolving associate claim inquiries and employee relation discrepancies.● Established and maintained a methodology to prioritize hundreds of weekly requests and created process documentation and standardized communication templates, significantly increasing the efficiency in response time to leave requests.

Tamarac, Fl

● Served as the first point of contact and liaison for the HR Department to the public, fellow municipalities, vendors, and employees, personally addressing inquiries regarding all HR functions to ensure superior customer satisfaction while managing simultaneous projects. ● Managed the job application process, including weekly job postings, advertisement requests, processing all incoming employment applications into the HTE ATS, updating recruitment/personnel files, creating applicant correspondence and scheduling interviews. ● Coordinated the preparation of materials for all training sessions and recognition events, managing and updating training database records for reporting.

Boca Raton, Fl

● Maintained employee information updates in the HRIS and various insurance databases. I● Initiated Sterling background checks for job candidates and worked as a liaison between HR and field managers across the country as part of the recruitment / hiring process.● Single-handedly administered and executed the enrollment, modification, and termination of United Healthcare and Aetna benefits, including COBRA processing, for all 350+ associates.

Boca Raton, Fl

● Managed enrollment of coverage in medical / dental / vision / COBRA insurance and calculated monthly payroll deductions for processing with meticulous accuracy.● Instituted system of digitally organizing personnel files and created templates to transition permanently to electronic paperwork, expediting the coordination of new hire process among field managers, HR, and payroll.