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Danielle Mcbride is listed as CX Professional | Harnessing Customer Stories to Inspire Action and Impact Meaningful Change at Canlan Sports, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Danielle Mcbride.
Danielle Mcbride previously worked as CX Research and Insights Specialist at Canlan Sports and Teaching Assistant, UX Design Diploma Program at Brainstation. Danielle Mcbride holds Diploma, User Experience Design from Brainstation.
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Hi, welcome to my world!I consider myself an insights alchemist because I have an exceptional talent for understanding people, uncovering hidden motivations in data, and weaving insights into strategic actions that make a real difference. And yes, I make sure those insights pay off—literally—when it comes to ROI!I create transformative customer experiences by deeply understanding what customers truly need, feel, and value. As the first User and Customer Experience Specialist at Canlan Sports, I’ve been instrumental in building our CX program from the ground up, championing the customer voice in every decision. My background spans managing restaurant teams, teaching UX at BrainStation and special education with school board—all of which fuel my ability to empathize, motivate, and drive lasting change.I believe exceptional customer experiences begin with empowered, engaged employees. By leading our Voice of the Customer platform, I connect data insights to real customer stories, driving initiatives that genuinely impact and resonate. I thrive on facilitating journey mapping workshops, translating insights into actions that align with business goals, and advocating for our customers to keep their needs front and center.In every project, I bring a structured, thoughtful, and creative approach that communicates research and insights in a way that truly resonates with the audience. My toolkit includes critical thinking, seamless project management, and, most importantly, active listening. I don’t just solve problems; I shape experiences that connect on a human level.Outside of work, daily yoga and travel help me see the world from different perspectives, fuelling my dedication to understanding and creating experiences that resonate on physical, mental, and emotional levels.
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Toronto, Ontario, CA
Build and shape a customer-centric culture by developing and implementing Voice of the Customer (VoC) programs that capture and elevate customer feedback. Humanize and communicate data-driven insights to drive continuous improvement, enhance customer journeys, and influence strategic decisions across the organization. Collaborate with cross-functional.
New York, NY, US
Mentor UX design students through personalized support in small group sessions and one-on-one meetings, addressing individual needs and identifying improvement areas to enhance future lectures.Deliver lectures on user experience fundamentals and lead hands-on demonstrations for key industry tools like Figma and InVision, illustrating best practices and.
Toronto, Ontario, CA
Applied behaviour modelling and specialized teaching techniques to empower students with developmental disabilities, building essential skills for personal and academic success.Created an inclusive and engaging learning environment that fostered peer connections, enabling students to confidently participate in classroom settings and develop skills for.
Toronto, Ontario, CA
Trained and managed front-of-house teams, coordinating private dining events, cocktail receptions, and corporate functions across multiple Oliver & Bonacini restaurants.Played an integral role in three restaurant openings, ensuring seamless staff onboarding and operational setup.Honoured as one of five nominees for the 2019 "Personal Energy" Award.
Toronto, Ontario, CA
Created targeted marketing campaigns to boost engagement and reach key demographicsConsistently exceeded monthly sales targets, helping the Queen & Bathurst location rank as one of Canada’s most improved stores in 2013
CA
Led daily floor operations, delivering exceptional customer service and supporting the achievement of sales goalsAssisted in training new team members and coordinating staff schedules to ensure smooth workflow and coverageSupported visual merchandising and maintained inventory accuracy, aligning displays with Urban Planet’s brand standardsActed as.
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Danielle Mcbride works for Canlan Sports.
Danielle Mcbride is listed as CX Professional | Harnessing Customer Stories to Inspire Action and Impact Meaningful Change at Canlan Sports.
Danielle Mcbride is based in Toronto, Ontario, Canada while working with Canlan Sports.
Danielle Mcbride has worked for Canlan Sports, Brainstation, Toronto Catholic District School Board, Oliver & Bonacini Hospitality, and Flight Centre Travel Group Canada.
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Danielle Mcbride holds Diploma, User Experience Design from Brainstation.
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