Senior Project Manager
Current• Portfolio management for Sonic Drive-In and Jimmy John brands• Directed key initiatives: o Led cross-functional teams as Scrum Master to create a shared platform for all Inspire Brands. o Orchestrated roll out of mobile tipping to the Sonic brand increasing sales through the order ahead platform and creating a strong tool for maintaining the best team members. o Facilitated third-party delivery tool integration, enhancing Sonic's guest ordering flexibility. o Implemented processes for regional menu items on Sonic's mobile and web app, increasing digital sales and supply chain flexibility. o Piloted Voice AI ordering solutions at Arby’s to address labor shortages by reallocating team members. o Onboarded multiple brands to the restaurant admin portal tool, reducing revenue loss due to supply chain issues. o Managed vendor relationships for implementation of new payment terminals at stalls, ensuring P2PE validation and PCI compliance.