Passionate Agile Team Lead with a proven track record of driving successful software development projects through collaboration, innovation, and continuous improvement. With over 5 years of experience in scrum methodologies, I excel at leading cross-functional teams to deliver high-quality products that exceed customer expectations. My expertise lies in facilitating Agile/scrum ceremonies, refining product backlogs, and empowering team members to self-organize and take ownership of their work with a smile.I also have a background as a Business Analyst and stand-in Product Owner - I also am well-versed in defining product backlog, clarifying business requirements and knowledge transfer of business knowledge crucial for the developers and QAs, adapting to changing business requirements and commitment to work within a sprint.I am dedicated to fostering a positive and inclusive team culture, where open communication, trust, and collaboration thrive.
Listed skills include Insurance, Claims Resolution, Call Control, Cms, and 21 others.