➤ Certified LabWare LIMS Consultant.➤ Successfully completed several major LIMS validation projects based on GAMP and industry SDLC standards.➤ Facilitating scoping studies to gather requirements based business processes for potential LabWare clients.➤ Developing updated internal documentation (manuals and requirements) to improve.➤ Collaborating with management to improve project quality gates and delivery to ensure successful product implementation.➤ Created and presented validation topics (Data Integrity, Importance of Requirements) at LabWare’s Customer Education Conference (CEC).

➤ Directly managed 5-6 employees within the Laboratory and Informatics Service Line to ensure optimal performance.➤ Provided oversight to the training, motivation, and objective fulfillment for each member's assigned client objectives.➤ Demonstrated exceptional technical leadership and hosted bi-weekly 1:1 meetings with direct reports to improve results.➤ Developed and managed lucrative client relationships while identifying new clients to expand company client portfolio.➤ Collaborated with Marketing and Sales by assessing client LIMS needs and providing salient, tailored recommendations.➤ Identified potential promising candidates for upcoming informatic projects, including an internal remote testing team of 19.➤ Skillfully managed and tracked a portfolio of a million dollars between 5 clients and improved communication channels.

➤ Successfully spearheading major LIMS validation projects with critically important clients, including Pfizer, JnJ, and Merck.➤ Leading and developing top-performing project teams, ensuring deliverables, and maintaining various LIMS versions.➤ Producing low-defect, consistent results that helped build exceptional client relationships and improve profitability.➤ Building strong relationships and collaborating cross-functionally at client sites including a consent decree environment.➤ Ensuring high quality by analyzing and testing the software and procedures used to manufacture clients’ products.➤ Performed business analyst roles, served as the defect author and manager, and led training for all LIMS team members.➤ Collaborating cross-functionally with QA in the routing, delivery, and deployment of various business critical projects.➤ Facilitating business risk assessments, leading requirements gathering, and developing IQ, OQ, and PQ test plans/scripts.