Danielle M. Marzo Email and Phone Number

Responsible for working in collaboration with the Director of Organizational Development (OD), members of the OD Team and internal clients to plan, develop and implement projects and initiatives that resolve growth and development challenges and drive success in the organization’s critical processes. Develops and coordinates solutions focused on a broad range of OD and talent management programs and initiatives that maximize the success of the organization. Works effectively with a wide variety of clients, building trust-based partnerships with key stakeholders and business partners to deliver effective talent solutions that meet business and operational needs. Conducts organization wide needs assessments; designs effective interventions to overcome skill gaps and/or meet regulatory training and development requirements; designs, coordinates, executes, and manages formal training programs and other OD initiatives; builds training programs within the LMS and provides training, coaching, advice, guidance and troubleshooting support for users of the LMS; designs communication strategies that drive enrollment and engagement in appropriate training and development initiatives; builds comprehensive development programs that combine formal and informal training programs within and outside of the LMS to meet complex development needs in multiple departments; benchmarks initiatives against other similar organizations and makes recommendations to ensure they meet global best practices and align with Roswell Park culture and strategic goals; works collaboratively with external consultants brought in to do projects to his/her area of expertise by providing them with information about the organization, facilitating their projects and ensuring that follow up assessments of effectiveness are concluded.

Responsible for designing, managing, and implementing all organization wide training initiatives. Had overall strategic and operational responsibility for meeting regulatory requirements through training design and management of the Learning Management System (LMS). Designed and facilitated the New Employee Orientation program; facilitated Workday training, campus tours, and DiSC workshops; designed and facilitated departmental retreats; designed, coordinated and implemented a customer support strategy for the Workday launch; designed, built and project managed the strategy and training plan for Workday including the creation of templates, guidelines, training documentation and intranet development; designed, coordinated and implemented a customer support strategy for go-live of the new ERP system; designed and led the build and implementation of the Workday Learning Management System (LMS) as Workday Learning lead in collaboration with the implementation vendor and HR project team; conducted a needs gap analysis of the existing LMS to expedite build; created and delivered team training to expand on knowledge transfer session from the implementation vendor; provided cross-functional support and fostered communication across the Workday project team and the organization for a seamless transition; responsible for planning and event management for internal employee focused events such as Employee Appreciation Day, Employee Celebration, and the 25 Year Celebration; coordinated and led the employee based volunteer programs, and philanthropic fundraising campaigns such as Ride for Roswell, United Way Day of Caring and United Way Campaign.

Educated newly hired employees on the required on-boarding process and essential institute policies. Adhered to Federal, State, and local regulations while performing onboarding and recruitment duties. Served as the liaison between the Employment office and faculty candidates. Answered and managed high call volumes and walk-in traffic, including questions regarding benefits, recruitment, training, employee and labor relations and information systems. Participated in the implementation and upgrade of the Lawson Talent Management software with a focus on ensuring that the Talent Acquisition module met the needs of candidates, the employment office staff and managers. Collaborated with HR Advisory Council committee members from other areas within HR to develop curriculum, presentations, and interactive activities focused on fostering teamwork, communication and a collaborative environment for the entire Human Resources department. Assisted the Director of Employment with the development and implementation of a recruitment tracking matrix/database that would capture pertinent recruitment data. Assisted in administering decentralized examinations; participated in the applicant qualification review process; established and maintained applications; helped process employment-related forms. Compiled information for employment offers and payroll transactions.

The Northwest PA CareerLink® is connecting Pennsylvanians with the training and careers to create a better commonwealth by providing services for employers and job seekers across six counties. “We’re much more than an employment search engine.” The PA CareerLink® is a proactive adviser for employers and candidates of virtually any industry, experience, or background. Experts match employers with qualified candidates, provide labor market insight, and prepare job seekers to meet the needs of a competitive employment landscape.Served as Administrative Assistant to the Director of Operations for the Northwest Pennsylvania CareerLink® System. Designed multiple presentations, marketing and publications pieces. Created memos, forms and general correspondence to implement CareerLink® policies. Managed scheduling and served as the communications liaison between the Director of Operations, the Northwest Pennsylvania Workforce Investment Board (NWPAWIB) and numerous local elected officials. Performed secretarial and receptionist duties that included typing and distributing meeting agendas and minutes, maintaining and organizing files and records, and distributing mail. Reviewed resumes, called candidates for interviews and managed interview schedules. Answered and managed high call volumes and provided excellent customer service focused interactions.

Planned and executed company events for over 250 people. Facilitated the Northwest Pennsylvania Workforce Investment Board (NWPAWIB) Board Retreat consisting of multiple workshops and presentations on areas of growth and future needs of the organization. Designed and developed an Access database for the Keystone Innovation Zone Board (KIZ). Researched, developed and populated a grants database in Microsoft Access. Proofread and edited state and federal grants, cover letters and website content. Created and designed numerous marketing and publication pieces in Microsoft Publisher.

The Erie School District consists of 15 schools that serve more than 11,500 students each day. By actively engaging students in their learning through a high quality Common Core-aligned curriculum and excellent teaching, Erie Public Schools are raising expectations and creating a culture of high expectations, collaboration, respect, and accountability. Their primary objective is to prepare city students to establish and achieve their higher education and career goals. We invite you to explore our website to discover how the district is partnering with families and the community to improve students' lives.Established contact and developed collaborations with companies to employ Erie School District students for the summer. Conducted training sessions for both employees and employers covering varied topics such as new employee orientation, on-the-job training, use of computers and software, summer student programs, customer service, immigration paperwork, employer program placement requirements and leadership development. Interviewed and placed students at contracted locations throughout the city of Erie for summer employment opportunities. Collaborated with the Workforce Investment Act (WIA) and Temporary Assistance for Needy Families (TANF) youth programs on job locations and student placements. Served as direct correspondent and liaison responsible for communications between the Erie School District and the WIA program in regards to payroll and fulfilling all requirements to be enrolled in the program. Supervised mediation and conflict resolution within each job placement site.