Danielle Nunn Email & Phone Number

Austin, Texas Metropolitan Area

• Dynamic professional adept at analyzing data from Salesforce, Jira, SQL, Excel, and in-house platforms.Proven track record of producing visually compelling reports for a diverse customer pool, supporting strategic.
• Expert in project management, ensuring timely deliverables through meticulous tracking and prioritization.
• Regularly conducts check-ins and maintains detailed documentation in Salesforce for effective client management.
• Excellent interpersonal and communication skills, facilitating seamless collaboration with internal and external teams.
• Skilled troubleshooter, addressing post-sales cycle issues promptly.

• Improved operational processes by 15%, overseeing a project from inception to execution with meticulous documentation and data analysis for replicable results.
• Conducted weekly calls with clinicians, enhancing platform functionality through collaborative feedback.
• Facilitated cross-departmental communication to troubleshoot issues, employing creative solutions to drive business value.
• Conducted gap analysis, leveraging data analysis and intricate data grooming for targeted improvements.
• Proactively led projects, ensuring accurate and measurable analyses, maintaining detailed procedure documentation.
• Achieved process efficiency by enforcing adherence to outlined steps and creating replicable frameworks.

San Francisco Bay Area

• Ensure Cloudmed and client success through acting as the liaison between clients and the services and products we provide
• Drive functional and technical deliverables to track a successful implementation
• Lead onsite and online Go-Live training with our clients to coach users on Cloudmed application
• Developing process improvement for implementation and onboarding best practices
• Working with Revenue Integrity, Technical Operations and Engineering team to deploy resources for clients
• Responsible for developing and evolving our client reports using Microsoft PowerBI