• Coordinated the flow of goods across the global end-to-end supply chain, with a specific focus on stock deviation alerts and root cause analysis.• Managed an emergency workgroup tasked with resolving extreme overstock situations that were affecting store operations. Led the team through problem definition, case identification, solution framework development, and successful execution.• Owner and developer of a global supply chain inventory report. Managed the entire project lifecycle, from requirements gathering and design to implementation and user training.• Lead learning labs for team members, sharing valuable processes and skills used to effectively manage product ranges. Supported knowledge transfer and skill development within the team.

• Dean's Distinguished Leadership Award Recipient• Center for Supply Chain Management Leadership Award Recipient• Co-Founder and Project Manager, Helpful Executives-In-Reach: Supply Chain Mentoring Program • Student Advisory Board Member, Rutgers Institute for Corporate Social Innovation• Course Assist Fellow, Management and Global Business Department• Project Manager, Rutgers MBA Peer Mentoring Program• Vice President, Rutgers Women in Business • President, Supply Chain Student Initiative

• Managed and supervised teams ranging from 10 to 60 individuals, overseeing daily operations and ensuring smooth functioning of all departmental activities.• Successfully handled various aspects of operations, including inventory management, personnel management, process optimization, food quality and safety compliance, environmental safety, equipment maintenance, sales planning, product range management, and merchandising.• Played a key role in the successful opening of two new locations, contributing to the establishment and development of high-performing teams at each site.• Led a department that consistently achieved top sales in the country for pretzel products, demonstrating effective sales strategies, merchandising techniques, and customer service excellence.• Implemented efficient inventory control measures, resulting in reduced waste, improved product availability, and optimized stock levels.• Prioritized food safety and quality standards, ensuring compliance with regulatory requirements and implementing best practices to maintain exceptional product freshness and safety.• Collaborated with cross-functional teams to drive process improvements, streamline operations, and enhance overall efficiency.• Actively contributed to team member development and growth through coaching, training, and mentoring, fostering a culture of continuous learning and professional advancement.

• Managed operations of teams ranging from 4 to 50 people, overseeing various aspects including inventory management, personnel management, processes, ordering, food quality, food safety, environmental safety, equipment maintenance, sales planning, product range, merchandising, and team member development.• Started with the company as a training manager, organizing recruitment fairs, facilitating new hire onboarding, managing annual compliance training, and leading the team member development course focused on purchasing and leadership.• Successfully opened 3 new store locations, actively supporting the building of teams for each expansion.• Created innovative planograms for the department, which were used to train new team members and ensure consistent merchandising standards and product shelf life understanding.• Championed the store composting program, driving sustainability initiatives and fostering a culture of environmental responsibility.• Facilitated onboarding for new stores, delivering informative presentations to audiences of 200+ people, ensuring smooth transitions and effective integration of new teams.• Managed volunteer events for team members to participate in at local organizations, promoting community engagement and social responsibility.

• Managed operations of teams ranging from 30 to 70 people, overseeing various aspects including people, process, product, equipment, and environment. • Conducted recruitment fairs, interviewed, hired, and onboarded new hires, ensuring a smooth and efficient hiring process.• Managed the paperwork and documentation required for the hiring process, maintaining accurate records and compliance.• Facilitated new hire onboarding and managed annual compliance training, ensuring that all team members completed the necessary training and certifications.• Led the team member development course focused on creating team trainers, enhancing the skills and capabilities of the team.• Successfully opened 2 new store locations, actively supporting the building of teams for each expansion.• Facilitated the new hire orientation for the region, ensuring a comprehensive and informative onboarding experience for new team members.

• Worked in production to create daily bakery products, ensuring the timely and efficient production of high-quality goods.• Fulfilled custom cake orders, following specific customer requests and delivering personalized baked goods.• Provided excellent customer service, assisting customers with their inquiries, taking orders, and ensuring customer satisfaction.• Executed food safety protocols, adhering to strict guidelines to maintain product freshness, quality, and sanitation standards.• Organized packaging materials and ensured proper storage of bakery products, optimizing efficiency and minimizing waste.• Maintained cleanliness and sanitation of work areas, including storage areas and equipment, to uphold food safety standards.• Collaborated with team members to achieve production goals, ensuring smooth workflow and timely delivery of bakery items.