Danielle Russo Email & Phone Number

St. Louis, Mo, Us

• Currently overseeing a high-performing team of national account managers and coordinates with account coordinators, business development, customer service, procurement/sourcing, finance, IT, and inventory management teams, ensuring seamless collaboration across diverse functions.• Manage a robust portfolio, steering the profitability of accounts and orchestrating the management of $*** million in business across the division.• Implement a proactive approach to contract management, ensuring each national account manager possesses a comprehensive understanding of client contracts and adeptly addresses renewal timelines and exceptional operating standards.• Pioneer client satisfaction initiatives, conducting regular outreach to existing clients for feedback, elevating overall service quality and fostering long-term relationships.• Spearhead the client Quarterly Business Review (QBR) process, from drafting materials to initiating client meetings, showcasing a commitment to transparency and conflict resolution.• Position as a strategic advisor, initiated meetings with clients to present cutting-edge technology and solutions, highlighting tailored benefits for each client.• Lead credit risk management, monitoring client credit risk and collaborating with BRS Credit Management leadership as necessary to mitigate potential issues.• Direct the end-to-end talent lifecycle, managing the hiring, training, development, and performance of all account managers.• Conduct regular sales meetings with each account manager, ensuring customer fill rates and profit margins remained steady and aligned with contracted levels.• Collaborate with Global Procurement and Demand Planning, ensuring optimal inventory levels were maintained across the enterprise.• Engage with both BUNZL shareholders and customer decision-makers, solidifying the national account team's role in driving long-term relationships, organic revenue growth, and supporting group PBIT performance.

Barcelona, Es

Collaborated as a key member of the North American board, reporting critical insights to C-level partners and stakeholders, driving alignment between sales and procurement strategies. Enhanced employee engagement and retention by instituting a transparent communication framework, fostering an initiative-taking and collaborative culture. Resulted in elevated team morale, enhanced performance, and stronger commitment. Conducted comprehensive KPI and sales data analysis to monitor, track, and empower team performance, optimizing procurement processes and ensuring strategic decision-making. Leveraged a deep understanding of B2B client needs and expectations to facilitate smooth onboarding and long-term retention of key accounts, strengthening vendor-client relationships. Implemented targeted initiatives to attract high-caliber candidates, offering expanded opportunities for advancement and providing in-depth training, with a focus on succession planning.Led and directed high-performing sales teams on a national scale, facilitating seamless global collaboration and communication for efficient procurement operations. Executed strategic staffing, effective management, and continuous mentoring and coaching of teams, driving professional growth, and optimizing talent utilization. Managed the tracking of vendor competencies, encompassing capabilities, cost comparisons, and on-time deliverables, ensuring seamless procurement processes and vendor partnerships. Orchestrated end-to-end pipeline management of RFPs, orders, and deliverables, maintaining a consistent 100% success rate and on-time performance.Collaborated closely with cross-departmental partners, including finance, marketing, human resources, and operations, to align procurement strategies with overall business objectives.Focused on operational efficiency, driving projects forward without delays, optimizing procurement workflows, and achieving timely project execution.

New York, Ny, Us

• Led the charge in sales, client-relationship management, and team leadership, consistently surpassing sales targets. Managed key accounts including Target, Macy’s, Forman Mills, Rainbow Apparel, Saks Fifth Avenue, Tommy John, Boscov’s, and Cole Haan. Individually contributed $6M in annual sales.• Devised and implemented strategic initiatives, policies, and business objectives that fueled the company's expansion and product presence, driving revenue growth and market share.• Spearheaded recruitment efforts, ensuring the assembly of a skilled workforce. Successfully hired teams of employees across multiple departments, enhancing operational efficiency and effectiveness.• Represented the company as the figurehead at trade shows, delivering impactful presentations to audiences of hundreds, including VP and C-level executives.• Orchestrated comprehensive export sales operations through extensive travel (50%) across the U.S. and Canada, cultivating a robust contact network and refining cultural communication expertise.• Strategically planned and executed U.S. tradeshows, overseeing vendor relations, booth design, setup, and product selection. Resulted in a consistent 10% increase in revenue per show.• Achieved a remarkable 40% reduction in employee turnover and a 16% enhancement in client satisfaction within two years, measured through comprehensive surveys.

New York, Ny, Us

• Leveraged a comprehensive portfolio management approach, nurturing and enhancing robust client relationships. Developed and executed cutting-edge account management strategies, collaborating seamlessly with internal teams to deliver algorithm-driven solutions aligned with clients' unique needs.• Championed exceptional customer service, optimizing operational excellence, and strategically applying insights derived from advanced algorithms, resulting in elevated customer satisfaction and loyalty.• Employed data-driven analysis to identify untapped opportunities, generating algorithm-backed proposals for innovative product enhancements. These strategic recommendations catalyzed sales teams, propelling performance to achieve and exceed targets.• Forged agile collaborations with cross-functional internal teams, leveraging algorithmic insights to gain a deeper understanding of client objectives. Consistently outperformed client goals, successfully navigating complex sales processes while cold-calling prominent industry leaders.• Architected comprehensive, data-infused business plans, meticulously preparing Request for Quotations (RFQs) enhanced by algorithmic intelligence. Adroitly selected optimal pricing strategies to clinch deals, ensuring value-driven outcomes and client satisfaction.

New York, Ny, Us

▪ Created detailed business plans, prepared RFQ’s and chose appropriate pricing to close deals.▪ Managed the entire sales cycle from finding a client to securing a deal.▪ Unearthed new sales opportunities through networking and turned them into long-term partnerships.▪ Presented products to prospective clients while traveling around the country.▪ Provided professional after-sales support to maximize customer loyalty.▪ Remained in regular contact with the clients to understand and meet their needs.▪ Responded to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation.Key Achievements▪ Opened up 5 new multi-million-dollar companies nationally each year.▪ Built book from scratch up to 3M in two years.

Promoted to team leader after 1 yearCapturing and maintaining 10+ Million dollars in SalesSelling promotional products within the pharmaceutical industryDeveloping anatomical models for Pfizer and Schering PloughInteracted daily with overseas and domestic factories and vendorsWorked directly below Vice President of divisionReviewed purchase orders, account receivables, client proposals and ensured accuracyCommunicated with corporate in Chicago, ILTrained and managed all employees to ensure workloads were completed andcustomer deadlines were metOrganized daily buyer meetings▪ Responsible for servicing existing accounts, obtaining orders, and establishing new accounts by planning and organizingdaily work schedule to call on existing or potential sales outlets and other trade factors.▪ Sold promotional products within the pharmaceutical industry and developed anatomical models for Pfizer and ScheringPlough while interacting daily with overseas and domestic factories and vendors.▪ Kept the management informed by submitting activity and results reports, such as daily call reports, weekly work plans,and monthly and annual territory analyses.▪ Reviewed purchase orders, account receivables, client proposals and ensured accuracy.▪ Recommended changes in products, service, and policy by evaluating results and competitive developments.▪ Resolved customer complaints by investigating problems, developing solutions, preparing reports, and makingrecommendations to management.