Danielle Russo Email & Phone Number

St. Louis, MO, US

• Currently overseeing a high-performing team of national account managers and coordinates with account coordinators, business development, customer service, procurement/sourcing, finance, IT, and inventory management.
• Manage a robust portfolio, steering the profitability of accounts and orchestrating the management of $*** million in business across the division.
• Implement a proactive approach to contract management, ensuring each national account manager possesses a comprehensive understanding of client contracts and adeptly addresses renewal timelines and exceptional.
• Pioneer client satisfaction initiatives, conducting regular outreach to existing clients for feedback, elevating overall service quality and fostering long-term relationships.
• Spearhead the client Quarterly Business Review (QBR) process, from drafting materials to initiating client meetings, showcasing a commitment to transparency and conflict resolution.
• Position as a strategic advisor, initiated meetings with clients to present cutting-edge technology and solutions, highlighting tailored benefits for each client.

Barcelona, ES

Collaborated as a key member of the North American board, reporting critical insights to C-level partners and stakeholders, driving alignment between sales and procurement strategies. Enhanced employee engagement and retention by instituting a transparent communication framework, fostering an initiative-taking and collaborative culture. Resulted in.

New York, NY, US

• Led the charge in sales, client-relationship management, and team leadership, consistently surpassing sales targets. Managed key accounts including Target, Macy’s, Forman Mills, Rainbow Apparel, Saks Fifth Avenue.
• Devised and implemented strategic initiatives, policies, and business objectives that fueled the company's expansion and product presence, driving revenue growth and market share.
• Spearheaded recruitment efforts, ensuring the assembly of a skilled workforce. Successfully hired teams of employees across multiple departments, enhancing operational efficiency and effectiveness.
• Represented the company as the figurehead at trade shows, delivering impactful presentations to audiences of hundreds, including VP and C-level executives.
• Orchestrated comprehensive export sales operations through extensive travel (50%) across the U.S. and Canada, cultivating a robust contact network and refining cultural communication expertise.
• Strategically planned and executed U.S. tradeshows, overseeing vendor relations, booth design, setup, and product selection. Resulted in a consistent 10% increase in revenue per show.

New York, NY, US

• Leveraged a comprehensive portfolio management approach, nurturing and enhancing robust client relationships. Developed and executed cutting-edge account management strategies, collaborating seamlessly with internal.
• Championed exceptional customer service, optimizing operational excellence, and strategically applying insights derived from advanced algorithms, resulting in elevated customer satisfaction and loyalty.
• Employed data-driven analysis to identify untapped opportunities, generating algorithm-backed proposals for innovative product enhancements. These strategic recommendations catalyzed sales teams, propelling performance.
• Forged agile collaborations with cross-functional internal teams, leveraging algorithmic insights to gain a deeper understanding of client objectives. Consistently outperformed client goals, successfully navigating.
• Architected comprehensive, data-infused business plans, meticulously preparing Request for Quotations (RFQs) enhanced by algorithmic intelligence. Adroitly selected optimal pricing strategies to clinch deals, ensuring.

New York, NY, US

• Created detailed business plans, prepared RFQ’s and chose appropriate pricing to close deals.
• Managed the entire sales cycle from finding a client to securing a deal.
• Unearthed new sales opportunities through networking and turned them into long-term partnerships.
• Presented products to prospective clients while traveling around the country.
• Provided professional after-sales support to maximize customer loyalty.
• Remained in regular contact with the clients to understand and meet their needs.

• Promoted to team leader after 1 yearCapturing and maintaining 10+ Million dollars in SalesSelling promotional products within the pharmaceutical industryDeveloping anatomical models for Pfizer and Schering.
• Responsible for servicing existing accounts, obtaining orders, and establishing new accounts by planning and organizingdaily work schedule to call on existing or potential sales outlets and other trade factors.
• Sold promotional products within the pharmaceutical industry and developed anatomical models for Pfizer and ScheringPlough while interacting daily with overseas and domestic factories and vendors.
• Kept the management informed by submitting activity and results reports, such as daily call reports, weekly work plans,and monthly and annual territory analyses.
• Reviewed purchase orders, account receivables, client proposals and ensured accuracy.
• Recommended changes in products, service, and policy by evaluating results and competitive developments.