Danielle Murray Bull Email & Phone Number

Richmond, Va, Us

Richmond, Virginia, United States

-Business-to-Business customer service leader, driving supply chain execution across a team of over 40 individuals.-Lead the customer service team towards delivering On Time and In Full performance for our customer base.-Engage with the Sales team to ensure alignment on customer prioritization and identify areas of improvement in our service delivery models.-Drive cross-functional collaboration with production planning, logistics, and supply chain teams to enable efficient product delivery in the tactical (ITP) window.-Seek opportunities for process improvements to enable greater efficiencies within the customer service organization.-Foster a positive culture to support employee engagement, training, and retention.

Richmond, Virginia, United States

•Management responsibility for containerboard customer service teams•Collaborate with multiple business units (including supply chain, sales, and logistics) to assure service strategies, customer needs, and vision are achieved•Develop and deliver responsive service solutions through business technologies, key metrics, core processes, and team engagement•Drive performance improvement of the supply chain priorities and global strategies•Coach and develop organization management to create a highly developed, sales-oriented customer service team

Richmond, Virginia, United States

•Accelerate the commercialization and scale-up of key innovations, aligned to our commercial strategy•Lead cross-functional teams focused on delivering planned growth objectives -Stay connected with the innovation team throughout the stage gate process -Work with finance team to align on business case for new products and innovations -Work with the commercial, pricing, and marketing teams to identify target customers for products and develop the value proposition -Collaborate with operations to ramp-up production capacity, including external suppliers as needed•Communicate and report-out to key internal and external stakeholders, ranging from strategic customers to WestRock leadership•Monitor product performance as compared to the business case objectives, and make recommendations for the ongoing product portfolio

Richmond, Virginia, United States

Process Standup: January 2020-March 2020o Facilitated the introduction of Integrated Business Planning (IBP) to WestRock’s Consumer Segment. This process is delivered through monthly cadence meetings, in which we view aggregated plans for innovation, supply, demand, and financials to ensure our efforts align to our strategy. o Organized process education & design workshops for 100+ employees, to acquaint them with IBP and allow teams to design innovation, supply, demand, financial, and management review meetings. o Supported teams’ progress during the process development phase of this project, working with a group of Process Leaders and Executive Sponsors to ensure the IBP process was in place within 3 months of kicking off the projectProcess Maintenance & Improvement: March 2020-September 2021o Drove continuous improvement of the IBP process, working with IBP Process Leaders to ensure our innovation, demand, supply, and finance processes support our strategy in an efficient and sustainable mannero Attended all IBP meetings within our organization, identifying constraints and elevating key issues to our management teamo Owned the tracking of strategic initiatives throughout the organization, ensuring all strategic projects were chartered with Executive Sponsors. Tracked key milestones to ensure timely completion of efforts. o Delivered onboarding training to connect new leaders & team members to the IBP Process, which promoted process sustainability

Richmond, Virginia Area

Responsible for the management of supply chain support functions including demand planning, master data and supply network data for the N. America Beverage Folding Operations. Led the demand planning process in support of the annual sales planning and the monthly S&OP processes. Responsible for the systems and processes that support demand aggregation (APO, BPCS). Established and maintained network master data and inventory policies in support of the strategic load plan. Ensured that effective forecasting tools & processes are in place to provide an accurate view of demand as an input into the S&OP Process, Production Planning, Inventory targets & Financial planning.

Richmond, Virginia Area

WestRock (formerly MWV) Sales Rotation Program: This is a 2 year rotational program, during which development will be gained in Marketing & Insights, Customer Service, and Sales. Through this program, a foundation of knowledge will be built around Insights Selling, the packaging business, and customer relationships.

Richmond, Virginia Area

-Served as the Technical Lead for a global project team that was focused on the creation of an airless pump for beauty care products. Coordinated project schedules, identified resource needs, and drove project focus through the MWV Stage Gate Process of project management. Additionally, represented the Technical Team in cross-functional Core Team meetings and provided the technical perspective to the Sales, Marketing, Design, and Commercial Teams.-Developed the project Technical Readiness Document, a document that compiles all of the necessary proofs that a project is ready to formally progress to its next stage. The intent of this document is to provide a concise summary of progress to those who formally approve progress into the next project stage.-Facilitated the development of the Mission for my work group by extracting the inputs of six team members and collaborating with the team to transform those thoughts into one common mission.

Served as a Team Leader in Foodservice Cereal Packaging. Managed a team of 15 hourly employees across 8 lines, while promoting process improvements, human safety, and food safety.

Manufacturing & Engineering Development program: a 2 year program involving rotations in System Engineering, Project Engineering, and Team Leading. Through this program, experience is gained in developing productivity, improving operational efficiency, managing capital planning, and leading & developing people.

Cincinnati, Ohio Area

-Served as an intern in Research and Development for Air Care Process Design. Here, applied research knowledge to the improvement of production processes.-Analyzed and developed methods of improving perfume solubility in Febreze Fabric Refresher. Here, learned skills in drafting ternary diagrams in order to determine ideal chemical compositions. -Developed new processes and tested them on small-scale pilot equipment.

Chester, Virginia

-Worked on Workforce Transformation under a project manager in the IT sector. Here, skills in managing tasks and people were acquired.-Served as a requirements analyst on the Service Level Agreement (SLA) Digital Dash board project, assigned to interns. In this role, the ability to converse with those in higher positions as well as to complete formal documentation was gained.-Improved communication and leadership skills while working on the project team and while gathering requirements from stakeholders within the company.

Master Of Business Administration - Mba

Bs, Chemical & Biomolecular Engineering, 3.97

Activities and Societies: -New Events Chair of the Georgia Tech Student Center Homecoming Committee March 2009-October 2009; March.