• Maintain health and safety protocols consistent with association practices to ensure safe and fun aquatic experiences for members and program participants• Implement and evaluate daily operations of currently running four-pool facility (three-indoor and one-outdoor)• Manage and supervise 34 year-round (40 seasonal) lifeguards and six year-round swim instructors • Responsible for all lifeguard orientation, audits, coaching, and trainings for professional and skill development.• Oversee private lesson programming. Use creative and strategic planning to ensure safety protocols are in place to provide a fun, safe environment for lessons. • Increase swim lesson revenue from August to September by approximately 200%. Projected to exceed budgeted revenue for October by 150%. Contributing factors include rehire of quality instructors, communication, and safety protocols.• Teach swim lessons for all ages and abilities with instruction focused on individual goal-setting and abilities.

• Managed, supported and supervised a staff of 25 year-round part-time instructors through the YSL curriculum by providing intensive orientation, coaching culture, trainings. Supervised one Aquatics Coordinator.• Achieve and maintain high retention rate of participants and largest year-round aquatics program with approximately 400-600 participants per two-month session in the YMCA of Greater Brandywine Association.• Grew swim lesson program participants by over 200% since 2016 through quality instruction, class trend analysis, and program expansion to meet demand and interests, e.g. Diverse Abilities adapted swimming and pre-competitive swim programs. Swim lesson program revenue increased annually since 2016 to approximately $325,000 in 2019.• Oversaw summer camp swim lessons and staff; providing lessons to approximately 300-500 campers per week.• Partnered with the Timothy School and Vanguard School to provide school-year and summer swim lesson program for students with autism spectrum disorder and developmental disabilities. Approximately 200 students year-round.• Implemented effective program marketing through flyers, email marketing, social media.• Used Listen360 surveys to review program and instructor quality. • Used Dayforce and SGA for budgeting of staff and programming.• Taught group and private lessons for all ages and abilities with instruction focused on individual goal-setting and abilities.

• Managed a caseload of four clients for home and community habilitation. Client diagnoses: autism spectrum disorder, mild intellectual disability, PDD-NOS, Smith-Lemil-Opitz Syndrome, Down Syndrome (mosaic type).• Monitored and recorded client progress in response to therapeutic interventions through daily session notes and monthly progress notes.• Consulted with clients when developing sessions to meet overall client goal and objectives.• Encouraged clients to engage in social, recreational, and other therapeutic activities to enhance interpersonal skills and develop social relationships. • Facilitated and lead interventions, included mindfulness, leisure education, psycho-educational skills, relaxation and stress management, sensory stimulation and exploration, social interpersonal development, decision-making, problem-solving, physical activity, and activity pattern development. Each based on client interests.• Developed aquatic resource guide for Help-U-Bridge staff and clients, focused on water safety, aquatic interventions and activities, adaptations and modifications, community resources. • Created a program protocol for a Mind and Body Fitness group to address sedentary leisure lifestyle and barriers to physical activity for adults with developmental disabilities.• Collaborated with treatment team to discuss progress of each client on weekly basis as well as contributed to Fall ISP meetings.

• Manage print and eBook marketing efforts for Athletic Training, Gastroenterology, Orthopedics, Pediatrics, and Physical Therapy product lines. Promoted in first year. • Design over 80 adoption emails, letters, and flyers every semester for educational markets. • Schedule, create and manage all adoption emails for educational markets in Maestro Email Marketing Software.• Add and update information for book contracts across all discipline lines in the Firebrand/Quality Solutions Title Management Database. • Create banner ads across all marketing disciplines for website platforms.• Develop effective social media strategies. Improved Facebook likes by 1.03% organically by utilizing social media tools. • Train and mentor new hires about procedures and marketing collateral for all book and journal product lines. • Implemented a streamline approach for new hires moving to step-based approach for faculty textbook requests.• Promote book donations for state association meetings in Athletic Training, Occupational Therapy and Physical Therapy.• Attend conferences to promote book products to domestic and international health care professionals.

- Maintained UC CareerNet Database. Read company and job description and prepared for job posting on UC CareerNet Database.- Assisted with organizing logistics for annual Job and Internship Fair. Assisted with revisions for Majors website.- Scheduled appointments. Performed administrative duties.

• Maintained social media platforms and campaigns for clients. • Collaborated on marketing projects, including website development, Search Engine Optimization, and PPC marketing. • Composed press releases, public relations announcements and Pinterest white paper for clients.

- Taught group and private lessons ranging from toddlers to adults- Assured the safety of Y members- Certified in Lifeguarding, CPR and AED

- Assisted with the creative development of branch marketing materials- Aided implementation of new national YMCA branding program- Prepared annual meeting presentation and material for Association newsletter- Proposed ideas relating to the Association Marketing plan, assisted with execution - Recorded accurate records for all projects

• Initiated and marketed five farm visits, Community Day, and 25th Year Anniversary community events. • Proposed ideas relating to expansion for future marketing plans resulting in new initiatives in café. • Completed research project on nutritional education for children within the grocery store.