- Spearhead the creation and continuous improvement of training courses and materials tailored for Twilio's communication seller organization.- Drive organizational success by aligning training initiatives with business priorities, leveraging a blend of live and online training methodologies.- Collaborate cross-functionally to ensure training content is relevant, up-to-date, and in sync with Twilio's innovative product offerings and go-to-market strategies.

*Due to company-wide layoffs, my previous team was dissolved and I moved into a new role within Sales Enablement. Dedicated to driving excellence through enablement programs for sales teams and managers, encompassing a wide array of topics ranging from product training to tool implementation.- Rattle Tool Implementation: Program Manager for the roll-out of a pivotal tool across the sales team. Collaborated closely with cross-functional teams and vendors to oversee deployment, content creation, testing, change management, and ongoing strategic planning for application expansion.- Sales Kick Off: Orchestrated the internal and external sponsorship of our annual Sales Kick Off event. This involved management of schedules, logistics, communications, vendor relations, and guest invitations for a diverse audience exceeding 200 sponsors. Additionally, played a pivotal role in facilitating key sessions throughout the multi-day event.

While also working full-time, I continue to manage a rigorous course load of 2-4 classes per semester. Guide students in understanding the nuanced dynamics of modern communication platforms, emphasizing appropriate usage and effective self-presentation. Fostered a comprehensive understanding of evolving communication norms.- Collaborated with colleagues to refine and enhance the "Interpersonal Communication" course, contributing to its status as a foundational resource for students pursuing communication studies.- Leveraged interpersonal communication expertise to drive the successful adoption of the course's framework by educational institutions throughout the state, solidifying its reputation as an essential pedagogical tool.- Empowered students to comprehend the broader context and significance of effective communication.- Established course framework that holistically addresses the evolution of communication from its historical background to its current state.

Orchestrated the seamless integration of diverse functions into a unified system, streamlining client interactions and eradicating redundancies. Produced impactful proposals, presentations, and reports for internal and external partners. Collaborated in the mentoring and training fresh recruits, contributing expertise to their rapid integration into the team.- Successfully orchestrated two high-impact client events a year, each hosting over 100 attendees, adeptly managing all aspects of event planning and execution.- Pioneered the conception, development, and execution of strategic marketing campaigns, including crafting and disseminating compelling monthly client emails and weekly internal partner communications, reaching a substantial audience of 5,000 recipients per week.- Strategically devised, implemented, and managed an array of intricate systems catering to clients, management, and back-office support

Rapidly facilitated the establishment of communication and marketing initiatives for various companies. Delivered consistently high levels of organizational prowess while managing multiple concurrent projects.- Orchestrated seamless project execution by meticulously organizing and coordinating all aspects of each assignment.- Played a pivotal role in supporting companies in their initial stages by contributing to foundational communication and marketing efforts, fostering their growth and market presence.

Collaborated with international vendors to establish and optimize material schedules, fostering enhanced communication and efficiency between vendors and project managers.- Leveraged expertise in working with eBooks to create engaging digital games and assessments, enhancing the interactive learning experience for students.- Introduced an innovative method for creating and enhancing digital templates and assessments for new products, leading to a revitalized and modernized appearance of digital resources.- Spearheaded and managed comprehensive social media endeavors for TCM-Today.com, ensuring the consistent dissemination of high-quality content across diverse platforms.- Achieved a sustained monthly increase of 15% in follower count.

Contributed to the strategic development of the sales team and played a key role in facilitating organizational tasks for them. Provided essential support to seventeen regional managers and sales representatives, encompassing a comprehensive range of sales and marketing activities. Supported sales personnel by providing crucial assistance and facilitation, directly impacting their effectiveness and attaining sales targets.- Spearheaded the organization and successful implementation of biannual National Sales Meetings and training sessions for new employees.- Assumed dual responsibilities as an event territory coordinator and sales team collaborator, playing a pivotal role in orchestrating seamless events and providing valuable support to the sales team.- Coordinated and executed national book fairs and trade shows, streamlining product shipping procedures and creating a centralized catalog of available trade show materials.- Exhibited exceptional performance and dedication, leading to a promotion to the position of interim Office Manager within just eight months of employment.

Reported to Marketing Manager Coordinated travel arrangements & itineraries for models and department headsPreliminary screening of models for trade shows, advertising and other promotional eventsAssisted in coordinating presentations for in-house corporate events

-I began as a general intern which led to paid employment.Filing documents for the accounting departmentReception relief for lunch and vacationData entry and order processing for International Sales departmentAssemble seasonal product lines for sales presentationsAssisted in Human Resources and Customer Service departments as needed