In addition to my duties as a dog groomer the routine at the grooming salon involves answering phone calls, receiving clients, scheduling appointments, selling services, and filling out reports. I started out as a bather and within three months I was promoted to groomer in recognition of my hard work and excellent customer service.

Phone calls - welcome customers - book appointments - sale of services - dog check-in and check-out - bath and brush of dogs of all sizes - nail trim and grind - paw pads and sanitary trim - filling of reports.

Front desk: phone calls - welcome customers - booking services - check in and check out of electronic material for repair - mail control;Sale of services: commercial proposals for technical services and budgets for equipment repair - follow-up and after sales;Administrative routines: Microsoft Office (Outlook , Word and Excel) - ERP (Conta Azul and Bling) - email control.

Management: cost control - billing follow-up - accounts payable and receivable - supplier deals - customer service - team coordination;Front desk: phone calls - welcome customers - booking appointments - sale of services - cashier;Pet stylist: dog bath and groom - paw pads and sanitary trim - nail trim, grind and polish;Customer service: achievement an average rating of 4.9 stars on Google through providing excellent services and building customer relationships. This information can be confirmed on the company's link on Google: https://bityli.com/e3R7k.

Customer prospecting in the robotics and industrial automation area;Visits to introduce the company and develop customer relationships;Sales of products and services of robotics and industrial automation area;Prices and terms negotiations;Preparation of commercial proposals.

PC as a ServiceScheduling replacement of IT equipment according to contract expiration;User service;New operation process mapping;Inventory and stock control;Purchase requisition;Data extraction, report generation and request analysis;Supervision and coordination of technical activities;Equipment preventive and corrective maintenance control;Contract expiration control.