Director Of Operations
CurrentResponsible for management and oversight of all day to day operations of $2.5 million per year Montreal Style bagel cafe. Assisted in the opening of 4 WG locations and developed the WG Catering Department. - Managed and led a team of 20+ employees - Reduced labor cost and made 2020 (covid) WoodGrain’s most profitable year to date by adapting to external platforms - Responsible for store and back end (app, websites, external platform) operations, marketing, staff selection and management, and overall guest experience.- Assisted in developing systems to make ordering, inventory, and customer flow easier