Danielle Peralta Email & Phone Number

Remote

Las Vegas, Nevada, United States

• Delivered quality customer service to address urgent needs and deadline requests.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Generated and developed leads, using networking and social media messaging system to acquire new clients.
• Operated and maintained embroidery and printing machines to complete custom orders

United States

-Handled underwriting related questions and requests and ensured concerns are being resolved to the utmost satisfaction-Managed customer policies and kept records of customer interactions with the use of CRM software: Salesforce and Intercom-Followed customer service policies and procedures, driving improvements across the entire team-Excellent verbal and.

• Created and executed marketing materials for all social media platforms
• Spearheaded marketing events and beauty industry projects
• Trained and on boarded new hires
• Upsold products and services to new and current clients
• ensured salon ran smoothly by managing schedules, handling customer complaints, and other clerical tasks

Las Vegas, Nevada, United States

-responsible for planning, developing, implementing and managing strategies for all social media accounts of businesses under the brand- scheduling updates, sharing relevant content, engaging with customers and followers, answering to customer inquiries, and covering company events on social networks

Las Vegas, Nevada, United States

Processed and approved all scheduling changes to executive calendars by using Microsoft Excel and Google CalendarManaged payroll for over 20+ employees weeklyCoordinated daily meetings to communicate sales and customer service goals and personal goalsTrained and mentored new hires resulting in stronger staff development and increased productivityCreated.

Simi Valley, California, United States

Coordinated with other district managers to improve performanceModeled best practices for sales and customer serviceBuilt positive and productive relationships with store and field leadershipDrove and steadily increased sales for 6 Costco retailers in the Camarillo/Oxnard regionManaged, trained and motivated employees to always be improving knowledge and.

Las Vegas, Nevada, United States

Addressed and resolved strategy issues to support sales management and guide business directionAddressed problems with customers to promote quick and successful resolutionManaged multiple priorities in a fast-paced environmentInteracted with customers to determine needs and offer product or service solutionsCommunicated issues and inefficiencies with store.

Las Vegas, Nevada, United States

Addressed and resolved strategy issues to support sales management and guide business directionAddressed problems with customers to promote quick and successful resolutionManaged multiple priorities in a fast-paced environmentInteracted with customers to determine needs and offer product or service solutionsCommunicated issues and inefficiencies with store.

Summerlin South, Nevada, United States

Oahu, Hawaii

Las Vegas, Nevada, United States

Organized store merchandise racks and displays to promote and maintain visually appealing environments.Increased sales by offering advice on purchases and promoting additional products.