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Danielle Philbrook, Mpa Email & Phone Number

People-Driven Chief of Staff | Empowering Teams | Strategic Operations | Driving Organizational Success at Deephaven Mortgage
Location: South Portland, Maine, United States 11 work roles 2 schools
1 work email found @deephavenmortgage.com LinkedIn matched
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Work email d****@deephavenmortgage.com
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Current company
Deephaven Mortgage
Role
People-Driven Chief of Staff | Empowering Teams | Strategic Operations | Driving Organizational Success
Location
South Portland, Maine, United States
Company size
252 employees

Who is Danielle Philbrook, Mpa? Overview

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Quick answer

Danielle Philbrook, Mpa is listed as People-Driven Chief of Staff | Empowering Teams | Strategic Operations | Driving Organizational Success at Deephaven Mortgage, a company with 252 employees, based in South Portland, Maine, United States. AeroLeads shows a work email signal at deephavenmortgage.com and a matched LinkedIn profile for Danielle Philbrook, Mpa.

Danielle Philbrook, Mpa previously worked as Chief of Staff at Deephaven Mortgage and Vice-President IT Products at Deephaven Mortgage. Danielle Philbrook, Mpa holds Master Of Public Administration - Mpa, Public Administration from Norwich University.

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Email format at Deephaven Mortgage

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*@deephavenmortgage.com
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Profile bio

About Danielle Philbrook, Mpa

The goal of transformation is more than just implementing specific improvements; it is also about reinventing and revitalizing an organization based on its’ vision for the future. Change can be challenging, so approach it fearlessly. Lay the groundwork for steering business improvement by mobilizing support for a common goal, leading conversations on what is next for the company, and communicating how that benefits each stakeholder. As a product, process, and people-focused change manager with nearly a decade creating and nurturing cultures rich in positive, collaborative thinking, I guide talent from diverse backgrounds to work cooperatively and share common goals. As a woman in technology, I bring a different perspective to the table, seeking out and exploiting organizational “gray areas” to inspire innovative ideas for growth. I lead personnel across multiple levels, departments, and disciplines on how to tackle challenging business problems, articulate opportunities, remove obstructions, and define solutions based on data-informed decision-making. #thoughtleadership, #empatheticleadership, #womenempoweringwomen, #leadershipandmanagement, and #technologytransformation EXPERTISE:Project Implementation │ Product Requirements │Roadmaps & Execution Strategies │IT & Digital Transformation │Data Analytics │Risk Management │Product Launches & DeliveryCAREER HIGHLIGHTS: Project Management: As Director of PMO & IT Transformation at Wyndham Capital Mortgage, I employed top-down strategy and metrics to create the first Project Management Office (PMO) for this $2.5 billion enterprise. Product Owner: At Wyndham Capital, I also transitioned the team from a project delivery model to a product delivery model, including buildout of Product Managers. As VP of IT Products at Deephaven Mortgage, I created the product roadmap needed to meet the company’s $1billion business goal.Change Management: In 2022, I designed the learning and development models for an IT staff of 40, including instructional manuals, job aids, and strategies for career advancement.I look forward to connecting with forward-thinking, culture-centric change management professionals who understand the positive impact diversity has on company growth. Please reach out to me at daniellemariemather@gmail.com.

Listed skills include Program Management, Proposal Writing, Customer Service, Leadership, and 44 others.

Current workplace

Danielle Philbrook, Mpa's current company

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Deephaven Mortgage
Deephaven Mortgage
People-Driven Chief of Staff | Empowering Teams | Strategic Operations | Driving Organizational Success
South Portland, ME, US
Website
deephavenmortgage.com
Employees
252
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Company profile
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11 roles · 19 years

Danielle Philbrook, Mpa work experience

A career timeline built from the work history available for this profile.

Chief Of Staff

Current
Deephaven Mortgage

Charlotte, North Carolina, US

Oct 2024 - Present

Vice-President It Products

Deephaven Mortgage

Charlotte, North Carolina, US

  • Working with senior management, I directed the redesign and buildout of the entire Technology Department and created a new IT organizational structure. I generated technology product roadmaps aligned to executive.
  • Forming a new Helpdesk Organization, including support structure, reporting, SLAs, and tracking.
  • Increasing project output by 30% using two-week sprints to build out the project delivery model.
2022 - Oct 2024

Director Of Pmo & It Transformation; Pmo Manager

Wyndham Capital Mortgage

Charlotte, North Carolina, US

  • I created the first Project Management Office from the ground up, applying top-down strategy and in consideration of corporate culture, talent development, and cross-team collaboration. With the introduction of KPIs, I.
  • Reviewing vendor service agreements and decreasing vendor spending by 50%.
  • Shaping HR policies, structuring growth, and configuring budgets as the IT department grew by a factor of eight.
  • Managing an annual $3.5MM department budget and executing over 400 projects in three years.
2018 - 2021 ~3 yrs

Team Lead: It Projects & Systems

Movement Mortgage

Fort Mill, SC, US

  • Utilizing agile and scrum methodologies, I led business-impacting projects and system solutions. I created team policies and procedures, developed a career growth plan, and advanced and implemented IT testing.
  • Initiating a self-help knowledge-base system for end-users, improving customer service, and decreasing help tickets by 33%.
  • Improving vendor SLA ticket response 30% by implementing a weekly review of submitted tickets to scale to a dedicated Customer Service Representative.
2017 - 2018 ~1 yr

Project Manager; Project Analyst

Memic

Portland, ME, US

  • I managed the IT and business process operations across all company products and services, collaborating cross-departmentally to identify problems and brainstorm actionable solutions. Project Management Highlight:
  • Implemented ServiceNow across the Project Management and Helpdesk teams, increasing productivity and efficiency by 15%.
2014 - 2017 ~3 yrs

Team Lead: Project Manager

Mortgage Network, Inc.

Danvers, MA, US

  • As Team Lead PM, I prioritized projects and oversaw the workflow for the Product Development and Training Departments. Additionally, I designed and maintained the technical internal and external policy and procedure.
  • Implemented a new automatic compliance training system with policies and manuals two months ahead of schedule.
2013 - 2014 ~1 yr

Grants Manager

Easterseals Dc Md Va

Silver Spring, Maryland, US

  • I managed funder prospects and wrote grant application packages for more than 19 programs. Highlight:
  • Won a $5M grant to support the Veterans Workforce Program.
2011 - 2013 ~2 yrs
Team & coworkers

Colleagues at Deephaven Mortgage

Other employees you can reach at deephavenmortgage.com. View company contacts for 252 employees →

JD Jackson Dobson Jackson Dobson Colleague at Deephaven Mortgage United States, United States View → AW Ashley Worden Ashley Worden Colleague at Deephaven Mortgage Charlotte Metro, United States View → SO Sommer Orlando Sommer Orlando Colleague at Deephaven Mortgage Carlsbad, California, United States, United States View → DS Doug Smith Doug Smith Colleague at Deephaven Mortgage Columbia, South Carolina, United States, United States View → CW Chad Walton Chad Walton Colleague at Deephaven Mortgage Charlotte, North Carolina, United States, United States View → JA Jerry Austen Jerry Austen Colleague at Deephaven Mortgage Lancaster, South Carolina, United States, United States View → JS John Smith John Smith Colleague at Deephaven Mortgage Fort Mill, South Carolina, United States, United States View → AT Angela Tucker Angela Tucker Colleague at Deephaven Mortgage Charlotte, North Carolina, United States, United States View → VL Victor Lim Victor Lim Colleague at Deephaven Mortgage Los Angeles Metropolitan Area, United States View → CO Chris Olliff Chris Olliff Colleague at Deephaven Mortgage Charlotte, North Carolina, United States, United States View →
2 education records

Danielle Philbrook, Mpa education

Master Of Public Administration - Mpa, Public Administration

Norwich University

Bachelor Of Arts - Ba, Art

University Of Maine At Farmington
FAQ

Frequently asked questions about Danielle Philbrook, Mpa

Quick answers generated from the profile data available on this page.

What company does Danielle Philbrook, Mpa work for?

Danielle Philbrook, Mpa works for Deephaven Mortgage.

What is Danielle Philbrook, Mpa's role at Deephaven Mortgage?

Danielle Philbrook, Mpa is listed as People-Driven Chief of Staff | Empowering Teams | Strategic Operations | Driving Organizational Success at Deephaven Mortgage.

What is Danielle Philbrook, Mpa's email address?

AeroLeads has found 1 work email signal at @deephavenmortgage.com for Danielle Philbrook, Mpa at Deephaven Mortgage.

Where is Danielle Philbrook, Mpa based?

Danielle Philbrook, Mpa is based in South Portland, Maine, United States while working with Deephaven Mortgage.

What companies has Danielle Philbrook, Mpa worked for?

Danielle Philbrook, Mpa has worked for Deephaven Mortgage, Wyndham Capital Mortgage, Movement Mortgage, Memic, and Mortgage Network, Inc..

Who are Danielle Philbrook, Mpa's colleagues at Deephaven Mortgage?

Danielle Philbrook, Mpa's colleagues at Deephaven Mortgage include Jackson Dobson, Ashley Worden, Sommer Orlando, Doug Smith, and Chad Walton.

How can I contact Danielle Philbrook, Mpa?

You can use AeroLeads to view verified contact signals for Danielle Philbrook, Mpa at Deephaven Mortgage, including work email, phone, and LinkedIn data when available.

What schools did Danielle Philbrook, Mpa attend?

Danielle Philbrook, Mpa holds Master Of Public Administration - Mpa, Public Administration from Norwich University.

What skills is Danielle Philbrook, Mpa known for?

Danielle Philbrook, Mpa is listed with skills including Program Management, Proposal Writing, Customer Service, Leadership, Training, Management, Project Management, and Grants.

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