Danielle Pompa Email & Phone Number

San Diego California

* Provide excellent customer service.* Responsible for packaging, awarding and disbursing Title IV funds for all students.* Analyze and evaluate financial aid packages.* Clearing verification and c code in a timely matter.* Counseling and advise students regarding financial aid need.* Oversee the Satisfactory Academic progress and Return of Title IV Funds.* Create policies and manuals for financial aid department.* Maintain current knowledge of Title IV regulations by attending online training through IFAP and FSA training.* Assure that first time borrowers are completing entrance counseling and master promissory note and all students complete exit counseling upon completion of program.* Community Outreach.* Responsible for all VA certification in a timely matter.* Acquired approval for Department of Defense MOU* Acquired approval for Salle Mae as an alternative funding source.

San Diego California

* Support large student population to ensure understanding and performance within Partner and University regulations for Full Tuition Grant program.* Accurately review accounts for course sequence, course approvals, invoices, payments, allowances, and payment option changes.* Maintain working knowledge of University and Corporate Partner polices.* Complete large account reconciliation reports for Corporate Partners.* Advise students on all phases of Financial Aid processes and policies.* Develop action plans with students to resolve funding gaps; payment plans.* Review accounts for errors and discrepancies in awards and billing.* Manage inbound/outbound phone calls, emails, Aging & High Balance reports, and CVue activities.

San Diego, Californa

* Counsel students on all aspects of Financial Aid process and required documentation.* Reviewed student data on NSLDS, CPS, and COD, ISIRs for C-Codes, conflicting data, and verification while working with student for resolution.* Packaged students after enrollment according to Federal Financial Aid regulations and school policies.* Review Title IV awards with students to ensure healthy understanding of financial responsibility.* Maintained students records via secured e-file management systems, Regent, and CampusVue software.* Ensure students are meeting Satisfactory Academic Progress (SAP).* Complete reporting in preparation for federal and state audits (Department of Education).