Danielle Reader Email & Phone Number

Solid track record of promoting continuous improvement activity within the organization and successfully managing multiple projects within deadlines. Expertise in leveraging clinical information systems, lean-based management systems, and workflow processes to collaboratively plan and carry out activities. Demonstrated expertise in offering strong leadership skills as required to coach employees to maximize the use of customer service tools for optimal patient experience. Well-versed in working independently or with the team while handling a high volume of tasks or patient information with the highest level of accuracy and confidentiality. Instrumental in spearheading organizational-wide initiatives to achieve patient satisfaction, organizational goals, improvements in clinical care processes, team engagement, and financial performance. Articulate communicator with exceptional leadership expertise in building relationships with multidisciplinary teams and inspiring confidence to support business objectives.