Danielle Hubbard Email & Phone Number

Detroit Metropolitan Area

• Distribute test kits in a safe and contactless manner
• Assist clients in completing intake forms; ensuring the client understands the procedure
• Guide students and employees through the process of using the COVID-19 rapid test
• Collect specimens and verify labels
• Performing data entry and confirming information for accuracy
• Maintain documentation needed for COVID testing and ensure HIPPA/FERPA compliance

Detroit Metropolitan Area

• Providing excellent customer service by o Warmly greeting customers, promoting a positive, customer-centric atmosphere o Communicating with customers, educating them, and recommending products based on their feedback o.
• Checking in clients, verifying paperwork, documentation, IDs and performing data entry
• Accurately, processing online and curbside orders, and payment transactions through the POS system
• Packing online orders, stocking and performing inventory, maintaining floor merchandise and displays
• Sanitizing using COVID standards, housekeeping, and closing store at night
• Continuous education on products, maintaining compliance with all established state, local and company policies and procedures

Detroit Metropolitan Area

• Provided high-quality beverages/food by following the company’s brewing, blending, preparation, and presentation techniques
• Welcomed customers, informed them about specials or new items, and answered questions
• Accepted orders and payments, reconciled cash drawers, sales receipts and managed daily transactions
• Maintained a COVID-19 compliant environment o Provided excellent team and customer support o Trained associates on COVID procedures
• Cleaned and restocked work and dining areas, emptied trash, and sanitized equipment and utensils
• Performed inventory and replenished items in display cases, at tables, or behind the counter

Troy, Michigan, United States

• Scheduled solar panel installation projects by coordinating internal and external departments with the customer’s order.
• Collaborated with the purchasing department to obtain required materials to complete the specific job.
• Managed real-time adjustments to crew schedules due to changes in resources or business conditions.
• Maintained constant communication with customers.
• Produced and audited scheduling reports weekly.
• Collected and digitized invoices, canceled bills, client information, and financial statements.

Livonia, Michigan, United States

• Provided waxing, facials, body therapies, and educated clients on suitable treatments and home care routines
• Maintained product knowledge to inform clients on salon and spa services, and retail products
• Conversed with clients and provided a positive, relaxing atmosphere which contributed to obtaining repeat clients