Danielle Hubbard Email & Phone Number

Detroit Metropolitan Area

• Distribute test kits in a safe and contactless manner• Assist clients in completing intake forms; ensuring the client understands the procedure• Guide students and employees through the process of using the COVID-19 rapid test• Collect specimens and verify labels• Performing data entry and confirming information for accuracy• Maintain documentation needed for COVID testing and ensure HIPPA/FERPA compliance• Interpret results of COVID-19 tests and submit reports• Inventory and ordering supplies• Setting up and breaking down equipment for events, sample collection, handling, and repacking the equipment at the end of the event

Detroit Metropolitan Area

• Providing excellent customer service by o Warmly greeting customers, promoting a positive, customer-centric atmosphere o Communicating with customers, educating them, and recommending products based on their feedback o Taking the initiative to contact clients when products are out of stock• Checking in clients, verifying paperwork, documentation, IDs and performing data entry • Accurately, processing online and curbside orders, and payment transactions through the POS system• Packing online orders, stocking and performing inventory, maintaining floor merchandise and displays • Sanitizing using COVID standards, housekeeping, and closing store at night• Continuous education on products, maintaining compliance with all established state, local and company policies and procedures

Detroit Metropolitan Area

• Provided high-quality beverages/food by following the company’s brewing, blending, preparation, and presentation techniques• Welcomed customers, informed them about specials or new items, and answered questions • Accepted orders and payments, reconciled cash drawers, sales receipts and managed daily transactions• Maintained a COVID-19 compliant environment o Provided excellent team and customer support o Trained associates on COVID procedures• Cleaned and restocked work and dining areas, emptied trash, and sanitized equipment and utensils• Performed inventory and replenished items in display cases, at tables, or behind the counter• Complied with all food safety regulations and quality controls• Performed daily closing procedures• Accepted extra shifts during staff shortages• Excelled at working in a fast-paced environment

Troy, Michigan, United States

• Scheduled solar panel installation projects by coordinating internal and external departments with the customer’s order.• Collaborated with the purchasing department to obtain required materials to complete the specific job.• Managed real-time adjustments to crew schedules due to changes in resources or business conditions.• Maintained constant communication with customers.• Produced and audited scheduling reports weekly.• Collected and digitized invoices, canceled bills, client information, and financial statements.• Maintained a detailed and organized storage system to ensure that data entries were complete and accurate.• Established data entry standards by continually updating filing systems to improve data quality.• Addressed data inconsistencies by working with administrative staff to locate missing data.• Used best data management practices and maintained a high standard of accuracy and efficiency.

Livonia, Michigan, United States

• Provided waxing, facials, body therapies, and educated clients on suitable treatments and home care routines• Maintained product knowledge to inform clients on salon and spa services, and retail products• Conversed with clients and provided a positive, relaxing atmosphere which contributed to obtaining repeat clients