As a Customer Success Director at DailyPay Inc., I’m responsible for the enterprise segment where I help a team of Team Leads and Customer Success Managers to:- Onboard new partners - Maximize enrollment and adoption across new and existing partners - Identify and execute value add conversations to grow and protect their book of business I have 10+ years of experience working in sales and customer success, including 3 years in the on-demand pay sector. Through my experiences, I’ve developed the competence and skill to ensure my team of DailyPay CSMs performs at their best.

Responsible for leading our Customer Success team who oversee our Enterprise Partners.

At DailyPay, we are building a new financial system, one paycheck at a time. We’ve built a best-in-class, trusted, first-of-its-kind technology platform that dynamically changes how money moves—changing pay, for good.

-Manage entire post-sales client experience for DailyPay partners-Schedule and run milestone meetings with partners -Provide ongoing DailyPay platform support to partners -Drive DailyPay end-user engagement

-Responsible for retaining and growing accounts -Manage and build relationships with providers, practice managers, and marketing managers-Provide reporting, analysis, and recommendations to help clients maximize ROI-Consult accounts through optimization and product utilization to ensure account success

-Conducted high volume cold calling to gain access to physicians and practice owners -Prospected and closed new business via over the phone meetings -Grew markets in assigned territories

"Helping business owners make more money online"-Build client relationships with business leaders and owners-Research and write proposals for each clients specific needs-Help clients understand the best internet marketing strategies to enhance revenue , promote lead generation, and grow business-Continue to grow working knowledge of all internet marketing related services and programs-Help facilitate networking events through our events department: www.businesseventsny.com-Participate in company webinar, seminars, and tradeshows-Host seminars to CEO's and C Level Executive's on how to improve their marketing

Account Executive, 33 Universal September 2012-Present• Achieved highest sales results in office, exceeding quotas for calls made and emails written to prospects • Increased number of qualified leads by 100+ in first month by researching companies to generate new leads• Successfully reached out to Directors of Marketing for each company targeted, netting over a 50% success rate in sales results and newly generated proposal opportunities• Commended by management for clear, efficient and creative phone and email sales pitches • Attained an exceptional response rate to proposal packages; commended by directors for innovative method of outlining various pricing packages and identifying what can be realized for each client’s online marketing needs • Followed up with each prospect to ensure all questions addressed and all possible deals closed• Led orientation for two new employees; provided training for accurate use of company databases, sales pitch and pricing • Improved corporate culture and morale by generating new ideas for staff engagement, including lunches, events, etc.

Major: SociologyMinor: Thematic Criminal JusticeCEA Global Education STUDY ABROAD PROGRAM, - Barcelona, Spain, 2011Coursework: Global Politics, History of Spain, Psychology, and Global Communication

Intern, YWCA- Tucson, AZ June-August 2011• Assisted in the research, planning and implementation of the Nuestra Voz Youth, Arts and Activism Workshop• Researched important social and political issues affecting the community• Created activities that helped participants learn about various social issues in order to further educate their family, friends and local government • Led each activity during 5-day workshop on utilizing social media and video messages• Trained volunteers to act as assistants during activities • Trained students to facilitate group activities during the workshop• Liaised with local media to advance the YWCA Tucson Youth, Arts and Activism Workshop’s message and services • Worked closely with University of Arizona faculty

● Responsibilities included marketing and advertising campaign.● Organized the venue and seating arrangements.● Increased awareness of the movie screening and Loft Cinema.● Assisted with panel discussions.

Sales Representative, Vector Marketing Company- Manville, NJ May-August 2009• Executed demonstrations showcasing CUTCO cutlery while informing customers of product information and company history• Increased sales at the Manville Office by over $2,000• First in training group to sell $1,000 of merchandise• Increased marketing of CUTCO products in Somerset county and surrounding areas, surpassing all prior salespeople in this territory • Initiated the practice of taking client’s old CUTCO knives for free sharpening• Improved CUTCO customer service with both existing and new clients