Led a team of five to orchestrate innovations that increased citizen engagement and optimized business processes across Cary; Oversaw software development team that built bespoke custom applications on Salesforce, including Cary 311; Developed and maintained complex product roadmap to ensure alignment with organizational strategy and goals; Engaged as a strategic lead with vendors and Cary staff to deliver new approaches on the future-state of local government; Established and maintained an innovative public-private partnership network – The Alliance – to deliver leading edge technologies to Cary

Drove transformational change in the organization by empowering staff through a culture of innovation, using the OneCary technology platform to align organizational activities, staff, and resources with strategic priorities and vision to create the local government that doesn’t exist.

Provided complex data analysis of town-wide business systems, assisted in the development and implementation of town-wide strategic initiatives, and managed projects for the Town Manager's Office.

Provided analysis and managed special projects for the County Manager's Office.

-Point of contact for Retail Northeast Regional Sales Manager and Retailers assigned to the territory-Responsible for daily review and sales analysis of all Northeast Lowes and Home Depot stores-Supported Retail National Sales Management Team with order entry, analysis and sales-Supported A/P and A/R

-Planned and implemented all youth activities for Summer Fun camp-Responsible for oversight and management of Summer Fun budget-Provided direct and ongoing supervision to ensure exceptional quality in content of programs and activities

-Responsible for all clerical and administrative duties-Assisted in program coordination and evaluation-AP/AR

-Wrote press releases, media advisories and story pitches-Gained and maintained valuable relationships with various media outlets-Assisted in various Community Development Campaigns-Interacted in a professional manner with YMCA executives, staff, board members and volunteers-Experienced working in a not-for-profit organization

-Planned and implemented events for the members-Gained experience working in a public sector environment (Town of Garner)

-Advertised and marketed shows for BSS-Assisted with pre-show events and post-show break-down-Gained experience working in a public sector environment