• Participated in the Adobe Digital Academy, a highly selective tech fellowship program in partnership with General Assembly.• Awarded a scholarship after being selected from over 7,000 applicants.• Received intensive training in JavaScript, Python, React, Django, and Node.js.• Gained hands-on experience in full-stack software development.• Benefited from a blend of technical education and professional development.

• Managed and updated the school website (powered by SchoolMessenger Presence), ensuring accurate and up-to-date information.

• Received Employee of the Month for outstanding performance and dedication.• Handled level 1 and 2 support tickets, providing timely and effective technical issue resolutions.• Assisted with tech onboarding, including setting up hardware and software for new employees.• Managed Incident IQ, the school's ticketing system for tech, facilities, human resources, and events.• Provided user support via ticket system, email, phone, remote, and in-person interactions.• Collaborated with a team of 4 professionals to deliver efficient IT services.• Worked closely with deans, office managers, and other departments to address technical concerns.• Responded to tickets from staff and students across Elementary, Middle, and High School academies.• Performed Chromebook and laptop repairs when required.

• Led a 4-person intern group to prepare Chromebooks and classrooms for the upcoming school year.• Reviewed applications and conducted candidate screenings to identify qualified interns.• Trained the team on tech support procedures and Chromebook repair techniques.

• Taught English and other subjects in English to students aged 3 to 12.• Assisted and collaborated with teachers on lesson planning and delivery.• Prepared educational materials for students' use at home and in the classroom.

• Answered phones to schedule, confirm, and cancel reservations.• Took pick-up orders and provided information about restaurant hours and catering events.• Directed calls to management or event planners as needed.• Seated guests according to seating availability and party size.

• Answered phones and assisted customers with scheduling appointments in-person, over the phone, and online.• Managed cash transactions, ensuring accuracy and maintaining financial records.• Organized and stocked product displays to enhance the salon's presentation and drive sales.• Monitored inventory levels and coordinated with management to reorder products as needed.• Delivered exceptional customer service, creating a welcoming and positive environment for clients.• Acted as the first point of contact for client inquiries, ensuring smooth communication and efficient resolution of concerns.

• Utilized Wordpress to work on 3 separate sites for the Center of Digital Humanities.• Created “short code” guide for future interns.

• Prepared a variety of beverages, including specialty coffee drinks, smoothies, and teas, ensuring consistency and quality.• Assembled sandwiches, wraps, and other menu items with attention to customer preferences and dietary requirements.• Operated the cash register, managed transactions accurately, and provided friendly customer service.• Maintained cleanliness and organization of the café, including workstations and dining areas.• Collaborated with team members to ensure efficient workflow and a welcoming atmosphere for patrons.