Projects:Updated Company Employee HandbookAdministered Quarterly Performance ReviewsHR consulting as needed

Managed the employee life cycle from hiring/onboarding to termination utilizing various HRIS platforms. Administered payroll and provided oversight to all benefits administration. Proven track record of managing multiple HR projects while cutting company costs inclusive of moving payroll platforms, moving the company's 401(k) account, year round benefits administration and facilitation of open enrollment for medical, dental, vision and supplemental insurance options. Established positive working relationships with a focus on morale, company culture and successful opportunities for employee engagement. Worked with managers on employee relations, conflict resolution, disciplinary actions and terminations. Maintained HR compliance with all federal, state and local laws.

Contract Employment. Provided HR consulting services in the ASO/PEO industry. Managed direct client experiences, relationships and services with partners and vendors. Managed client projects and HR compliance across small to mid-size companies providing HR services, payroll, benefits administration, 401(k) and Worker’s Comp solutions.

Provided HR services and support in the Administrative Services Organization (ASO) and Professional Employer Organization (PEO) industries. Provided outsourced solutions to meet the administrative and HR needs of the client. Managed client relationships, HR compliance projects, employee handbooks, electronic onboarding and new hire reporting. Developed new hire forms, training modules, job descriptions, performance reviews, recruitment strategies, talent acquisition, disciplinary action, terminations, benefits administration and on-site open enrollment. Worked with small to mid-sized businesses to help them manage human resources functions, access to benefits, and other employer-related administrative functions necessary to running a business while maintaining compliance with federal and state laws.

Responsible for clinical program development, management, oversight, training, education, outreach, client advocacy and support, therapeutic services, public relations, community networking, social media, clinical staff supervision, staff recruitment, hiring & training, quality assurance and compliance per state and county contracts. Responsible for assisting with foster parent recruitment & training, placement of children in foster homes, staff retention, morale & professional development, child & family safety, permanency efforts, in-home therapy & counseling, 24/7 crisis support & intervention for children, foster parents and staff. Point of contact and agency representative on behalf of the clinical team, individual clinicians, clients, foster parents and caregivers in response to critical incidents and situations requiring immediate attention such as extreme illness, injury or abuse reports.

Responsible for the direct clinical supervision, management, crisis intervention/support & administrative oversight for a team of community support workers providing mental health services and treatment, client support, resources & services for adolescents ages 16-21-years old admitted to the Pathways Independent Living Program and deemed dependent in the child welfare system of care due to a history of abuse & neglect. Collaborated and partnered with the city of Chicago and the State of Illinois Department of Children & Family Services to provide services & resources in an effort to transition teens into adult, integrated community living by implementation and practice of the Assertive Community Treatment (ACT) model of care. Responsible for client advocacy & reporting during annual case reviews, court hearings and client staffings administered by the State of Illinois Department of Children & Family Services.

Responsible for providing crisis intervention, conducting clinical case reviews, evaluating & monitoring services and quality assurance for independent living and foster care programs as a special project/assignment (Hill vs. Erikson) to the pregnant & parenting teen population per guidelines and program oversight administered by the State of Illinois Department of Children & Family Services.

Developed the educational and therapeutic training program for the pregnant & parenting teen independent living program. Developed the intake interview and process for new admissions. Responsible for screening referrals & new clients. Utilized the Daniel Memorial Independent Living Skills Assessment and parenting tool assessments to evaluate and determine basic client needs. Responsible for coordinating and facilitating prenatal and parenting workshops, classes, and special presentations for the team of staff providing case management services. Responsible for providing counseling, therapeutic support and educational sessions with individual clients as well as assisting with community linkage to resources and support. Case management responsibilities included: providing direct client service, counseling, support, community linkage, safety & resources for pregnant and parenting teens and their children in the independent living program. Responsible for client advocacy & reporting during annual case reviews, court hearings and related staffings administered by the State of Illinois Department of Children & Family Services.