As the Director of Operations at BeautyFix Plastic Surgery, I oversee the daily operations of multiple offices at a leading plastic surgery practice in New York City. I have over 15 years of management experience in the retail and medical fields, and I am passionate about providing excellent customer service, enhancing patient satisfaction, and ensuring quality care.I am skilled in employee training, business acumen, and complex scheduling, among other competencies. I have successfully managed budgets, financial statements, payroll expenses, recruiting, and on-boarding processes, as well as facilitated regular communication and performance management of staff. I have also contributed to achieving company revenue goals and key performance indicators, as well as maintaining compliance with AAAHC and HIPAA standards. I am always looking for opportunities to learn, grow, and improve in my field of expertise.