Danielle Scott Email & Phone Number

San Francisco Bay Area

Oversaw 65 employees, developed and executed comprehensive staff training programs, created SOPs for emergency procedures, and standardized feedback practices aligning with organizational values that were adopted across multiple chaptersEngaged 390 campers on site every summer by facilitating high ropes, horseback riding, hatchet throwing, ceramics, archery, kayaking, backpacking, and nature lessons and supervising the execution of the camp curriculum by 65 counselorsTraveled… Show more Oversaw 65 employees, developed and executed comprehensive staff training programs, created SOPs for emergency procedures, and standardized feedback practices aligning with organizational values that were adopted across multiple chaptersEngaged 390 campers on site every summer by facilitating high ropes, horseback riding, hatchet throwing, ceramics, archery, kayaking, backpacking, and nature lessons and supervising the execution of the camp curriculum by 65 counselorsTraveled internationally to recruit, interview, and hire 65 camp counselors annually from over 6 countries to fulfill summer programming Deployed and managed a $1 million budget for programming and increased enrollment by 62% and client retention by 43%Liaised with vendors, purchased supplies, and reviewed contracts to ensure operational excellence of camp programming delivery Show less

Managed and maintained multiple sites, ensuring the safety and functionality of high-risk specialty sports areas and equipment, including challenge courses, archery ranges, and hatchet-throwing stations.Led group facilitation for up to 30 participants, providing team-building activities, safety orientations, and skill development training to ensure a safe and engaging experience.

San Francisco Bay Area

Deliver outstanding customer service by guiding customers in product selections, addressing inquiries, and offering personalized recommendations across specialty departments, including cheese, beer, wine, crackers, nuts, and chocolate.Maintain high standards of product quality through regular inspections for freshness, stock rotation, and by ensuring visually appealing, well-organized displays.Collaborate effectively with team members to achieve store sales goals, assist in inventory… Show more Deliver outstanding customer service by guiding customers in product selections, addressing inquiries, and offering personalized recommendations across specialty departments, including cheese, beer, wine, crackers, nuts, and chocolate.Maintain high standards of product quality through regular inspections for freshness, stock rotation, and by ensuring visually appealing, well-organized displays.Collaborate effectively with team members to achieve store sales goals, assist in inventory management, and uphold department standards for cleanliness, food safety, and compliance.Stay up-to-date on specialty products, promotions, and store events, engaging customers with detailed product knowledge and relevant recommendations.Safely operate and sanitize cutting tools, scales, and other equipment in strict adherence to health and safety protocols.Actively contribute to team operations by efficiently receiving, stocking, and restocking products, ensuring shelves are consistently stocked and accurately labeled. Show less

Arnold, California, United States

Collaborated cross-functionally with internal teams and external vendors, ensuring critical aspects such as catering, equipment, budget management, and safety checkpoints were met and delivered routinely for each of the 12-day sessions for over 180 campers each sessionHandled customer inquiries, adeptly resolved complaints, and executed swift emergency communications to ensure the safety of campers and staff during a period of poor air quality and fire danger affecting 180+… Show more Collaborated cross-functionally with internal teams and external vendors, ensuring critical aspects such as catering, equipment, budget management, and safety checkpoints were met and delivered routinely for each of the 12-day sessions for over 180 campers each sessionHandled customer inquiries, adeptly resolved complaints, and executed swift emergency communications to ensure the safety of campers and staff during a period of poor air quality and fire danger affecting 180+ peopleSustained program excellence through the creation and implementation of dynamic staff training for a team of 65 Show less

San Francisco Bay Area

San Ramon, California, United States