Danielle Shaffer Email & Phone Number

Miami, Fl, Us

• Responsible for supporting 1600+ employees across the country from warehouse to C-Suite level in the Retail, Tech, and Health and E-commerce division within the Supply Chain vertical.• Partner with leaders and high potential talent to develop succession plans by ensuring strong individual development plans, identifying talent gaps, proposing HR solutions that support business objectives, and driving regional engagement strategies.• Manage, develop and coach HR professionals within multi-site company. • Instrumental in Skills Cloud Workday project to match skills to roles, people, and job descriptions which overall created a benchmark for potential future opportunities. • Coach business leaders on HR best practices including talent management planning, learning and development, and performance management to promote engagement and a culture of continuous growth and development.• Partner with recruiting department to build relationships with local colleges and increase bench strength resulting in multiple promotions. • Create market wage analysis using both NTI and EMSI data and metrics for new business RFPs and existing accounts.• Partner with Labor Relations team during union campaigns and contract negotiations.• Current projects: Career Pathing, Skillscloud, Performance Review, Manager Hub

Cranberry Township, Pennsylvania, Us

Provides and supports organizational management solutions to manage budgets. Builds relationships with key stakeholders and implements HR strategies for 500+ employees. Communicates to drive alignment and engagement for all HR projects. Manages people management; onboarding, I-9s and orientation for internal and external hires. Acts as an advisor through influencing and coaching leaders and managers on all matters to performance, talent development, engagement, and retention. Conducts employee investigations on ethical concerns. Manages and executes business process within HRIS (Workday).

Cranberry Township, Pennsylvania, Us

Communicate and empower team members to actively engage in their professional and personal development through talent assessments, action planning and leadership development. Support and educate developmental planning across all enterprises. Facilitate corporate orientation and assist in modernizing onboarding processes.

Cranberry Township, Pennsylvania, Us

Manages the recruiting, interviews, on boarding and all related processes for the Giant Eagle Apprentice Programs within the Pittsburgh Region.Exceeded the Apprenticeship Program yearly participation rate goal by 60% within 8 months.Successfully administered and introduced new multichannel Apprenticeship marketing campaign for all regions to adopt. Maintains the Vacations, Sunday Night Scheduling, and Apprentice rate of pay processes for the L1776 Bargaining Unit team members.Collaborates with Regional Business Leaders on fulfilling skilled operational needs in the Pittsburgh Region. Assisted with the implementation of Workday training and support for Retail HR.

Cranberry Township, Pennsylvania, Us

Assist and supports various Giant Eagle locations within the Pittsburgh market. Provides customer service, addressing questions, concerns and needs for up to 20 managers and over 150 employees. Proficient in HR functions; new hire orientation, tuition reimbursement, internships, talent and performance management, leadership development, employee surveys, payroll and compensation, benefits, Advise, consul and coach management on work-related concerns, particularly Collective Bargaining Agreement.

Baden, Pa, Us

Plan and execute all web, SEO/SEM, marketing database, email, social media and display advertising campaigns.Design, build and maintain our social media presence.Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).Identify trends and insights, and optimize spend and performance based on the insights.Brainstorm new and creative growth strategies.Plan, execute and measure experiments and conversion tests.Collaborate with internal teams to create landing pages and optimize user experience.Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.Instrument conversion points and optimize user funnels.Collaborate with clients and other vendor partners.Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.Educate both internal and external stakeholders about our product features and their benefits.Create product content (e.g. sales enablement documentation, case studies, website copy, blog posts) to articulate the benefits of our products for our sales team and/or to educate clients.Assist members of our sales team on calls with prospects when appropriate to provide deeper dives into the product.Speak and present both internally and externally to promote the story of our product.Measure and optimize the client journey as it relates to product feature adoption and usage.

Researched market competitors and industry trends to identify potential new products and services.Leveraged social media platforms and online marketing campaigns to promote and brand products.Built relationships with key community leaders.Designed displays and implemented visual merchandising seasonal strategies for increase customer experience.

Pittsburgh, Pennsylvania, Us

Acted as the liaison between the customer and department leads.Pro-actively called all contact levels to ensure their experience matches their expectations and that they are satisfied with the products and services.Communicated customer feedback and/or concerns with cross-functional project teams.

Atlanta, Ga, Us

Developed and implemented cost containment strategies with Franchisees.Assisted in new center build-outs, center remodels, transfer and renewal upgrades to reflect UPS specifications.Demonstrated best practice approaches in designing operational improvements, training, merchandising and overall franchise management.Trained and coached Franchisees in pricing for profits utilizing PACE recommended price guidelines.Mediated and resolved disputes among Franchisees, customers, and/or Area Franchisee.

Atlanta, Ga, Us

Championed new hire onboarding processes.Addressed EEO/anti-harassment and theft policies, administered background, and DOT checks.Administrated communication meetings on compliance and benefits.Spearheaded an employee educational partnership program with a local college to encourageemployee participation in the UPS Education Reimbursement Program.

Bachelor Of Science, Business

Master Of Business Administration - Mba, Business Management