Danielle Sichuk Email and Phone Number

• Responsible for overall Client Satisfaction: Client list includes Geico, Sony, Wheel of Fortune, Caesars, M&T Bank, 21Century• Manage and develop a team of Account Associates • Formulate product strategy, including directing web designs and product functionality as well as user interfaces• Creating and Analyzing various quarterly campaigns • Develop quarterly marketing plans which include mobile, social and online banner campaigns to increase, awareness, and engagement• Execute weekly /bi-weekly program reviews to help define strategic growth• Monthly program evaluations to increase engagement and spend• Direct day-to-day operations; to coordinate efforts between editorial, sales, marketing, ops, and technology teams• Coordinate projects ensuring all departments execute requirements according to clients requests• Persuade clients to engage in measurable DM initiatives that will help grow their business

Internal Responsibilities • Successfully reorganized the Customer Service team into 3 separate teams which I was responsible for: Account Management, Implementation, Program Management • Managed a team of 12 Account Executives which delivered a 20% increase in reoccurring revenue from internal growth for three consecutive years• Developed and designed an implementation process which allowed me to managed an Implementation team responsible for bringing all clients live on the software• Responsible for prospecting, and closing sales deals with blue chip publicly traded Ad Agencies dealing directly with senior executive staff members; Client list includes: MECi, Carat, Ogilvy, WPP, OMD, Zenith, Mediacom, GSDM, and many others• Exceeded quarterly sales quotas for three consecutive years• Responsible for closing deal with largest client Meci when agencies third party paid recommendation came in for our competitor• Communicated with Media Directors, Senior Buyers, CMO, Partners, and CIO regularly to maintain accounts and build strong relationships• Sustain a 98% renewal rate among client baseExternal Agency Responsibilities:• Highly involved with pitch presentations that allowed clients to further grow and develop their accounts• Developed quarterly account review for each of our top tiered clients outlining ways they can better service their accounts• Assisted with tactical initiatives for the Client's business; maintaining a focus on the short-term deliverables, concurrent with a firm understanding of client's long-term goals• Assisted Media Directors with preparation of presentations, reporting and other materials needed for client meetings or demonstrations• Work with members of the DR team to analyze the increased traffic brought to the web through conducting a lift analysis • Designed Reports that allowed Agencies to analyze their Cost per Click along side of their Cost per Call