Danielle Mcgraw Email & Phone Number

Atlanta, Georgia, United States

Lead the Integration Management Office at Cox Communications, working with the Cox M&A team, the Cox business functions, and acquired business functions to integrate newly acquired capabilities into the Cox Communications business.

Atlanta, Georgia, United States

Manage the development and implementation of projects/programs to meet business process initiatives, process improvement, product launches, other strategies and objectives. Analyze existing project management methods to promote effective operations through standardization, improvement, simplification, discontinuance, or other methods. Conduct risk assessments, facilitate communication across operational groups, and ensure compliance with the defined process and/or implementation.Typical… Show more Manage the development and implementation of projects/programs to meet business process initiatives, process improvement, product launches, other strategies and objectives. Analyze existing project management methods to promote effective operations through standardization, improvement, simplification, discontinuance, or other methods. Conduct risk assessments, facilitate communication across operational groups, and ensure compliance with the defined process and/or implementation.Typical Accountabilities and Tasks:-Develop strategy for standardization, methods & procedures, budgets & operational planning for project management initiatives.-Ensure adherence to the defined change management procedures; ensures that the required resources are applied to implement change.-Interface across several channels, acting as a visionary, to proactively assist in defining project direction. Show less

Greater Atlanta Area

Managed a led project management activities for Internet , Carrier, Video and Managed Services at Cox BusinessTypical Accountabilities and Tasks:-Managed the Video portfolio for Cox Business; launched Contour for Hospitality within thefirst 5 months and supported the initial launch of Hospitality Network.• Launched the 4131 CBIG eWAN gateway, which resulted in a $2M CAPEX reduction andoverall better customer experience.- Launched the Cox Business LTE Backup solution,… Show more Managed a led project management activities for Internet , Carrier, Video and Managed Services at Cox BusinessTypical Accountabilities and Tasks:-Managed the Video portfolio for Cox Business; launched Contour for Hospitality within thefirst 5 months and supported the initial launch of Hospitality Network.• Launched the 4131 CBIG eWAN gateway, which resulted in a $2M CAPEX reduction andoverall better customer experience.- Launched the Cox Business LTE Backup solution, Net Assurance, within a condensed go tomarket timeline. Leveraged ways to reduce handoff times, trained boundary partners earlierin the process and conducted a new BAU activity, now known as an “Operational Trial” Show less

Greater Atlanta Area

Project Manager on the Network Transformation 2.0 project. What is NT 2.0?Network Transformation will allow Cox Communications to have an improved network and enhance overall customer experience. Cox's network provides the connection between us and our customers and the things they care about most. NT 2.0 will address the next phase of network growth through 3.1 and Fiber Deep along with providing the best - in-class-in-home experience with Wi-Fi for the customer. Reporting… Show more Project Manager on the Network Transformation 2.0 project. What is NT 2.0?Network Transformation will allow Cox Communications to have an improved network and enhance overall customer experience. Cox's network provides the connection between us and our customers and the things they care about most. NT 2.0 will address the next phase of network growth through 3.1 and Fiber Deep along with providing the best - in-class-in-home experience with Wi-Fi for the customer. Reporting • Identifying Key Performance Indicators for portfolio spend, headcount, scope changes, and overall objectives to effectively achieve company goals • Developing the Network Transformation 2.0 reporting requirements through research, recognizing process gaps, and analyzing data • Engaging and strategizing with Technology leadership for requirements gathering and ensuring alignment within their teams • Creating monthly dashboards to communicate to key stakeholders within the application Tableau Workflow Improvements • Collaboratively stood up a new workflow for financial intake requests for projects e• Integrating the financial intake request form with the new SharePoint Online site using InfoPath Project Management• Creating the integrated plan between all workstreams, programs and projects within Technology and Engineering teams. • Identifying gaps between Supply Chain and Cox Conserves to align on making sure we are following best practices when retiring old equipment • Upholding the RAID log with all action items, risks/issues and key decisions made weekly Show less

Greater Atlanta Area

Project Manager and Scrum Master for CX Connect and Vantage Applications and PlatformsWhat is CX Connect? CXC helps the Field Techs with day to day activities, including: accessing routes, work orders, installing/removing equipment, run diagnostics, turning on and off services, etc. All while integrating with over 20 other integration systems. What is Vantage? Vantage allows users to assign work orders to techs to be inspected, provides them with checklists, pics to… Show more Project Manager and Scrum Master for CX Connect and Vantage Applications and PlatformsWhat is CX Connect? CXC helps the Field Techs with day to day activities, including: accessing routes, work orders, installing/removing equipment, run diagnostics, turning on and off services, etc. All while integrating with over 20 other integration systems. What is Vantage? Vantage allows users to assign work orders to techs to be inspected, provides them with checklists, pics to cross reference so remote inspections can be performed, and writes back the inspection results. Also. a large reporting component for trends and how the inspection (QC) techs are being utilized.• Managed the successful completion of over 157 enhancement deployments with budgets from $2M - $8M• Coordinated and passed all audit gates for apps general releases while assisting the Business Owners by providing documentation and data• Collaborated with cross functional teams across the organization on integrating new features and changes for each app• Acted as the liaison between Field Services, IT App Dev, IT OPS, and Stakeholders in preparation for launches and post launch training materials Training and Resource Development • Established, developed and managed new SCRUM teams by training and implementing the Agile fundamentals • Led and managed both on/offshore teams of 15 people per application, while focusing on business objectives and tracking progress to ensure milestones were completed on time, budget and within the scope • Provided constructive feedback, performance reviews and individual performance gaps to each team member within the Agile teams Six Sigma- Greenbelt Candidate Project • Supported the process improvement project for the Talent Acquisition Taleo system to reduce all defects on the backend system by 65% and streamline the resource headcount change process. • Initiated, coordinated, and enforced procedures on the new process improvement changes to the HR teams Show less

Georgia

See below for consulting efforts, projects and experience.Sogeti, LLC specific work (non - client site related) Recruiting • Facilitated information sessions at universities for upcoming graduates to pursue a career with Sogeti, LLC • Attended Q&A panels for universities to provide information and guidance on the pros and cons of consulting • Conducted in-office interviews for potential Junior Project Managers and experienced graduates On-boarding… Show more See below for consulting efforts, projects and experience.Sogeti, LLC specific work (non - client site related) Recruiting • Facilitated information sessions at universities for upcoming graduates to pursue a career with Sogeti, LLC • Attended Q&A panels for universities to provide information and guidance on the pros and cons of consulting • Conducted in-office interviews for potential Junior Project Managers and experienced graduates On-boarding • Created the training documentation and “Welcome Kit” for the client sites NCR and Chick-fil-a Headquarters on client background, tools and applications, professional etiquette, and client expectations and standards • Aided new hires on adjusting to the social and performance aspects of their jobs quickly and smoothly, while learning skills and behaviors required to function effectively within the client site Show less

Greater Atlanta Area

Contracted via Sogeti, LLC with Chick-fil-A Testing Services • Wrote and reorganized test scripts for the Chick-fil-a “A+ Preferred” application • Produced the new CFA test script template for the Testing Services Production Validation Team• Developed “at a glance” dashboards within Quality Center for testers and managers to base and drive key decisions• Created the project plans in Microsoft Project, managed weekly status calls, and mitigated risks and issues… Show more Contracted via Sogeti, LLC with Chick-fil-A Testing Services • Wrote and reorganized test scripts for the Chick-fil-a “A+ Preferred” application • Produced the new CFA test script template for the Testing Services Production Validation Team• Developed “at a glance” dashboards within Quality Center for testers and managers to base and drive key decisions• Created the project plans in Microsoft Project, managed weekly status calls, and mitigated risks and issues for various testing, software and application upgrades. Show less

Greater Atlanta Area

Contracted via Sogeti, LLC to NCR (Enterprise Resource Planning) • Met with the key stakeholders to develop the business requirements and worked with the IT Technical Lead and off shore team to turn the requirements into development specs, test plans, and deployment plans. • Coordinated the reviews of design, system architecture, and development, while collaborating with the client to ensure their functional, technical and production requirements were met or… Show more Contracted via Sogeti, LLC to NCR (Enterprise Resource Planning) • Met with the key stakeholders to develop the business requirements and worked with the IT Technical Lead and off shore team to turn the requirements into development specs, test plans, and deployment plans. • Coordinated the reviews of design, system architecture, and development, while collaborating with the client to ensure their functional, technical and production requirements were met or exceeded• Implemented a preventative/monitoring Segregation of Duties system for the Internal Audit team’s future PwC and Deloitte auditing cycles, resulting in approximately $2M in annual savings• Represented NCR in the Treasury Management System implementation that assists in accounting efficiency by automating current processes and reporting, giving the company approximately $1M in reoccurring savings. • Managed the continuous On-Boarding Supplier Program for the Enhanced Business Initiatives (EBI) in expanding purchase to pay transactions electronically, allowing each line of business additional cost savings. Show less

Miami/Fort Lauderdale Area

• Assisted store buyer at The Atlanta Apparel Mart with orders, budgeting, customer relations, and streamlining the ordering process for the company • Aided in the conceptual ideas for the company website in regards to layout and content • Created the fall marketing plan to increase customer sales, expansion into growing markets and to enhance the company brand • Created the fall sales plan that established the set target goals for each store and customized and outlined… Show more • Assisted store buyer at The Atlanta Apparel Mart with orders, budgeting, customer relations, and streamlining the ordering process for the company • Aided in the conceptual ideas for the company website in regards to layout and content • Created the fall marketing plan to increase customer sales, expansion into growing markets and to enhance the company brand • Created the fall sales plan that established the set target goals for each store and customized and outlined each step in achieving their individual and company wide target goal Show less

Bachelor Of Business Administration (Bba), Marketing/ Management, General

Master Of Business Administration - Mba