EHR System Administrator, Cross-functional Team Lead, Electronic Forms Management, Subject Matter Expert & Tier 3 Support, Quality Analysis, EHR Software Configuration, EHR Application Maintenance, Process Improvement, Training & Development, Complex Project Management

Responsible for all aspects of EHR system administration including forms management with interrelated functionality, software updates and testing, tier 3 support, front-end configurations which align with policies & procedures/regulatory/contractual requirements, and quality analysis to ensure data integrity. Leading and cross training a team of individuals who manage multiple tasks simultaneously with complex workflows. Serve as an application subject matter expert to Clients, Executive… Show more Responsible for all aspects of EHR system administration including forms management with interrelated functionality, software updates and testing, tier 3 support, front-end configurations which align with policies & procedures/regulatory/contractual requirements, and quality analysis to ensure data integrity. Leading and cross training a team of individuals who manage multiple tasks simultaneously with complex workflows. Serve as an application subject matter expert to Clients, Executive Leadership, Reporting, Development, Interface, and Support Teams.Key Functions & Skills: system administration, form building, configurations, vendor relationship, steering committee head, interface support and implementation, training and resource development, quality analysis, electronic health record product managementAchievements: • Reduced form building backlog by 77% after implementing a structured workflow to track and manage builds across multiple EHR applications while collaborating with relevant areas of the business, including Compliance, Reporting, and Forms Governance Executives. • Developed resources to cross train a team to manage forms, support, and configurations for multiple applications • Created resources to organize, train, and track all processes for EHR implementation and design discovery for Client specified configurations and integrations• Successfully transitioned over 60 locations (each with a unique application/site) to a new Pharmacy vendor, all with active medication order interfaces on an extremely tight deadline Show less

Key Functions & Skills: system administration, EHR customization, application updates and testing, vendor relationship, steering committee chair, interface support and implementation, quality analysis, subject matter expert and tier 3 support, EHR product management, pharmacy support and drug formulary maintenance, monitoring server health and backup of applicationsAchievements: • Subject matter expert of CorEMR application, assisting Clients, Executive Leadership, Vendors, and the… Show more Key Functions & Skills: system administration, EHR customization, application updates and testing, vendor relationship, steering committee chair, interface support and implementation, quality analysis, subject matter expert and tier 3 support, EHR product management, pharmacy support and drug formulary maintenance, monitoring server health and backup of applicationsAchievements: • Subject matter expert of CorEMR application, assisting Clients, Executive Leadership, Vendors, and the business for implementation of the application, necessary integrations Show less

Key Functions & Skills: support for multiple EHR’s and subsidiary applications, software update testing and implementation, tier 2 support, form building, application design (front-end configurations), HL7 integration support, training resources development, EHR design and implementation, project management, quality analysis for process improvementAchievements: • Cross trained a team across an entire EHR and developed resources to support it

Key Functions & Skills: employee shift scheduling and performance analysis, establishing and restructuring departmental functions, procedures, training resources, fostering teamwork and cross training, medical chart management in a hybrid environment including quality and deficiency analysisAchievements: • Assisted the Client with designing key medical areas of their inmate population jail management system • Implemented release of information tracking system• Implemented… Show more Key Functions & Skills: employee shift scheduling and performance analysis, establishing and restructuring departmental functions, procedures, training resources, fostering teamwork and cross training, medical chart management in a hybrid environment including quality and deficiency analysisAchievements: • Assisted the Client with designing key medical areas of their inmate population jail management system • Implemented release of information tracking system• Implemented electronic fax (vfax) application for release of information (ROI) tasks in a high-volume environment, which expedited turn-around time and reduced paper transmissions for both outgoing and incoming requests Show less

Key Functions & Skills: release of information and discovery processes, quality and deficiency analysis of medical charts, employee shift scheduling, hybrid medical chart maintenance including indexing and storage, performance improvement, qualitative and quantitative performance analysis, accreditation and Title 15 audit preparationAchievements: • Leading a team of over 25+ staff in a labor/management partnership environment for a multi-facility contract• Assisted local… Show more Key Functions & Skills: release of information and discovery processes, quality and deficiency analysis of medical charts, employee shift scheduling, hybrid medical chart maintenance including indexing and storage, performance improvement, qualitative and quantitative performance analysis, accreditation and Title 15 audit preparationAchievements: • Leading a team of over 25+ staff in a labor/management partnership environment for a multi-facility contract• Assisted local contract with “restart” to address operational and organizational issues in the health information department• Contributed to the preparation and successful outcome of multiple public health title 15 audits• Creation and maintenance of a procedural guide and implementation of cross training all departmental tasks Show less

Key Functions & Skills: medical and office supply inventory and ordering, statistical reporting for patient population, HR personnel file maintenance, monthly credentialing and licensing reports, medical accreditation preparation, patient appointment scheduling and emergency visit reporting

Emergency Dispatcher and Medical Dispatcher Training AcademyPhones / Radio Transmissions Customer serviceResearch

Release of informationBirth certificate preparation for Vital Statistics reportingPhonesScanning Deficiency analysis medical documentation Quality analysis of medical chartExposure to outpatient care ICD 9 codingPurging charts to storage

Patient registration (Inpatient, Outpatient, Ambulatory, and Emergency Services)Insurance verification ICD 9 CM Coding Collecting patient financial responsibility paymentPhonesCustomer Service