Coordinator of Business ApplicationsAs a leader in the Information Technology Department, coordinates and manages applications and systems across the Intermediate Unit.

Acted as a liaison between business areas and IS development for enhancements and modifications to the company's claims adjudication and billing system. Collected, analyzed and reported data from the system for problem determination and solutions in both the production and testing environments. Managed both large and small development and implementation projects.Managed two major upgrade deployments of the claims adjudication and billing system. This included creating a project plan containing over 300 tasks from all functional areas of the company and soliciting updates throughout the entire implementation weekend. A seamless on-time resumption of critical business functions with enhancements resulting in significant ROI was achieved.Coordinated and managed the back office disaster recovery testing drill. This included regularly meeting with key stakeholders and personnel and well as collecting tasks for the weekend long drill into Microsoft Project. Results included a successful test of the disaster recovery plan with minimal interruption to production business functions.Managed the planning and checkout of the claims adjudication and billing system for the company wide data center move. This included collecting tasks from all back office functional areas into Microsoft Project, reporting plans to the larger DCM corporate project team, and soliciting updates from team members throughout the move. Results included a successful move of all data to the new data center with minimal interruption to production business functions. Participated in joint application development sessions with third party vendors to develop business requirements for enhancements to the claims adjudication and billing system. Reviewed and approved subsequent functional specifications. Developed SQL queries used in reporting on and updating data in both production and test environments for issue analysis and resolution.

Primary responsibilities included supporting the accounts receivable/payable, billing, general ledger, and health services business units as their IS subject matter expert on the claims adjudication and billing system.Solicited business requirements from business partners and wrote functional specification for in-house development projects. Managed subsequent implementations into the production environment.Joined in business requirement development sessions with third party software vendors, reviewed and approved subsequent functional specifications, and reviewed and approved both test plans and results in HP Quality Center.Developed best practice test scenarios for core business processes.Recognized as part of the "Winner's Circle" for work in the achieving the conversion of over one million PPO members to the claims adjudication and billing system.Created SQL queries and performed SQL updates to data in both the production and test environments.Acted as the IS lead in developing the business requirements, functional specifications, data mapping, and testing and implementation of the claims adjudication and billing system updates necessary to work in conjunction with the new check writing interface.

Developed test plans and scripts for all phases of testing, executed tests and documented results. Presented all results and reported on progress to stakeholders at regular meetings.