All Star Assistance is dedicated to supporting Small Businesses Owners in growing their business. We specialise in Relationship Marketing, Event Management, Business Development and Total Business Support. All Star Assistance is predominantly operating as a virtual business working remotely from sunny Byron Bay. However, as we have clients from all over Australia we do travel if the client or project requires it.

Primary ResponsibilitiesExecution of the NSW ‘Tax Education Program’in NSW. Including: Course management, meeting set enrolment targets, exam management and following all course policies and procedures.Student engagement & creating a positive student experience. Including: Supporting students throughout their studies, conducting course orientations, email/phone communications, graduation ceremonies and managing sponsoring employers.Organising and attending career fairs and university workshops to promote tax as a career and the CTA designation.Coordinate NSW events in line with member needs, organisation budgets and policies and procedures. Including managing stakeholders, project planning and safety, negotiating with venues and suppliers, marketing events, running events to strict deadlines and evaluating success.Identify and implement improved event and team practices to ensure more streamlined event processes and better results.Internal and external relationship management.Firm visits with key members and organisations. Purpose: To evaluate Tax Institute’s current products, services and processes. Identify areas for improvement, business development opportunities and sponsorship opportunities.Budget management and reporting.Committee and volunteer management.Leading, training and supervising staff.

Primary ResponsibilitiesCoordinate the organisation of successful NSW events in line with member needs and organisation budgets. Including coordinating committee members and presenters, sourcing and negotiating with venues and suppliers, producing brochures, marketing events and answering customer enquiries.To have a sound knowledge and understanding of all Tax Institute products and services.Assist presenters with materials for events to ensure presentations are in line with organisational guidelines and styles.Execution of the NSW ‘Tax Education Program’. Including: sourcing expert lecturers, venues, coordinating the courses and supervising tax exams.Promote The Tax Institute Membership & Student Membership Initiatives through creating and sending newsletters to members, participation at career fairs and university visits.Ensure a positive student experience through communicating and supporting enrolled students throughout Tax Institute studies. Including but not limited to conducting course orientations, email/phone communications, graduation ceremonies and managing sponsoring employers.Internal and external relationship management.Complete firm visits with key members and organisations to promote and seek feedback on the Tax Institute’s current products and services. Identify areas where the Tax Institute can assist its members (and the industry) through additional products and/or services.

Primary Responsibilities360 Event coordination for key customer events.Budget management including the raising of all purchase orders and payment of all invoices.Co-ordinate the distribution of point of sale materials to external contracted merchandisers. Provide marketing support, administration support and information to the sales and marketing teams as required.Communicate feedback to the team, research and arrange any additional point of sale materials.Respond to all customer enquiries regarding current promotional offers and assist with claims as needed. Maintain claim CRM’s.Ensure positive branding in line with all sponsorship commitments including but not limited to the V8 Supercars and all printed and promotional items.

Event & Marketing Co-ordinatorPrimary Responsibilities:Establish and maintain relationships of internal and external stakeholders. Positively contribute to organisational culture.Positive organisational and business branding through sponsorship, key industry media opportunities and industry associations.Manage a corporate entertainment and sponsorship program which included but was not limited to corporate suites at sporting games and golf days with a budget of $112,000 annually.Event Management from concept to finish. Budget, detail, deadlines, menus for events from two to five hundred people. Including but not limited to cocktails events, lunches, dinners, product launches and conferences.Research and maintain relationships with preferred venues and suppliers. Represent company at specific key industry events and conventions.Branding & sourcing all printed and promotional items in line with organisational objectives.Office Manager/PAPrimary Responsibilities: Manage and train reception team of five. Ensuring consistency and a timely completion of all critical tasks.Diary management and administration support for the senior executive team and assistance to the executive assistant where needed.Office management and administration including but not limited to arranging technicians for services and repairs of office equipment.Communicating with building management on all tenancy related dealings.Maintain organisation of CRM systems and updating the intranet content as needed.Coordinate business travels both domestic and international. Preparation of itineraries including flights, accommodation, transfers and meals.

Primary ResponsibilitiesMeet, greet and announce all office guests and direct all company calls in a professional and timely manner.Order company couriers, stationary and office consumables within the allocated budget.Event Management – Boardroom Lunches and company functions from four to one hundred people with budgets of up to $15,000.00.

Primary ResponsibilitiesMeet, greet and announce all office guests and direct all company calls in a professional and timely manner.Always follow security guidelines and ensure strict confidentiality for guests and events.

Café SupervisorPrimary Responsibilities:Manage and ensure the continual growth of the café business. Including but not limited to, managing its three employees and ensuring occupational health and safety regulations are followed and safe food practices are maintained.Stock management and the maintenance of relationships with preferred suppliers.Supervision of cafe staff.Floor Supervisor.Primary Responsibilities.Co-ordinate and supervise a team of five to ensure all kitchenettes throughout the building are well stocked and all equipment is clean and in working order.Organise the repairs of any equipment requiring attention to ensure both safety and satisfaction by employees.