Danielle Keith Email and Phone Number
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Danielle Keith is a Channel Enablement and Readiness Manager at Entrust. She possess expertise in telecommunications, unified communications, account management, saas, cloud computing and 18 more skills. Colleagues describe her as "Danielle’s calming presence inside of a complicated project led many of our high profile customers through successful business transitions. Danielle was often times requested specifically by the Sales Organization to run their projects so that they could step away knowing the customer would be cared for and the project would be completed in a timely manner. She exudes professionalism and her experience allows her to pivot with ease if there are unexpected adjustments that need to be… Show more" and "Passionate about customer service, Danielle manages some of the largest global customers in the business base. Working across multiple timezones, she successfully rooted out issues & agree reasonable fixes to deliver the best results to the client. A talented Project Manager, she quickly followed this up by creating detailed project plans and communication plans which deomstrated our ability to deliver the clients desired end results within an agreed time period. Danielle's… Show more"
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Channel Enablement And Readiness ManagerEntrustNew York, United States
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Enablement SpecialistCisco Nov 2021 - Oct 2022Denver Metropolitan Area -
Technical Adoption SpecialistCisco Oct 2019 - Nov 2021Greater Denver Area
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Product Manager IiiWestcon-Comstor Aug 2019 - Oct 2019Louisville, Colorado -
Client Experience AnalystWest Corporation Nov 2018 - Jul 2019Longmont, Co•Provided customer R.O.I. and retention through professional services engagements mapped to their unique business objectives.•Created R.O.I. assessments and proposals to increase adoption of Cisco’s WebEx tools based on data review of a customer’s current usage statistics, recommended areas for growth and consulted on the timeframe and methods to achieve these.•Collaboratively discussed what outcomes would matter most to a customer to ensure that the engagement was viewed as a successful and supportive partnership between West Corp. and the client. •Designed and socialized process documentation to streamline and organize Adoption and Enablement projects. -
Director Of TrainingInside Real Estate Oct 2016 - Nov 2017Remote Employee For Company Based In San Diego, Ca• Responsible for all client adoption and enablement• Manage the design, revision, and execution of training programs that support and reinforce overallcompany strategic goals of promoting retention, profit, and best practices• Evaluate current training programs to identify gaps, disconnects, and missing elements and implementchanges that drive measurable results.• Determine best methodology and delivery to meet both trainee and organizational needs• Design and execute various corporate projects related to the Training and Knowledgebase Teams• Manage and supervise personnel, conduct performance reviews, mentor and develop personnel• Research and maintain relevant vendor relationships to ensure the continuation and enhancement ofcontracts while keeping costs as low as possible• Oversight of all training within the learning management system -
Director Of OperationsKunversion, Llc (Acquired By Inside Real Estate) Apr 2015 - Oct 2016Remote Employee For Company Based In Pine, Co• Oversaw multiple departments including Support, Client Success, Onboarding, Training & Knowledgebase and Chat for Kunversion's proprietary SaaS CRM• Respond to escalated customer challenges, engage all support teams and ensure solutions are mutually beneficial• Created repeatable processes to streamline client interactions• Assess, design and direct ongoing education initiatives to ensure teams continually improve service to the client• Collaborate with cross-functional leadership and executive staff to identify opportunities for revenueacceleration and design programs to impact goals• Develop and implement plans for customer experience improvement and retention• Hire, coach, develop and mentor team members to achieve quality performance• Assist staff with establishing and attaining career development goalsCreated a team member recognition program to foster good morale and nurture a fun environment based on teamwork and appreciation• Created an employee review process with the purpose of opening lines of communication and to ensure that hard work is recognized and rewarded and that employees have an opportunity to provide feedback
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Project ManagerIntercall 2003 - Apr 2015• Project scoping, prioritization, planning, documentation, tracking and delivery of solutions and applications to customers such as Cargill, Hewlett Packard, Johnson & Johnson & eBay• Successfully manage multiple enterprise-level projects simultaneously while maintaining focused attention on each• Proactively maintain knowledge of the services, technology, tools, and teams available and how theycould be leveraged and combined to solve complex and unique challenges• Communicated effectively with a variety of audiences – from executive leadership to knowledge workers• Developed and targeted monthly objectives based on a full understanding of organizational strategy• Moved quickly from idea to action to ensure that projects were completed at or ahead of scheduleWorked closely with interdepartmental groups, external customers, and third-parties to ensure the efficiency and effectiveness of solutions deployed• Create plans for user adoption of services and solutions deployed• Managed technical and procedural support services to balance the needs both the customer and theorganization• Created and delivered new-hire training
Danielle Keith Skills
Frequently Asked Questions about Danielle Keith
What company does Danielle Keith work for?
Danielle Keith works for Entrust
What is Danielle Keith's role at the current company?
Danielle Keith's current role is Channel Enablement and Readiness Manager.
What is Danielle Keith's email address?
Danielle Keith's email address is dt****@****all.com
What skills is Danielle Keith known for?
Danielle Keith has skills like Telecommunications, Unified Communications, Account Management, Saas, Cloud Computing, Strategic Planning, Voip, Business Development, Managed Services, Sales, Program Management, Salesforce.com.
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Danielle Keith
Atlanta, Ga2ncr.com, mosaicco.com2 +181362XXXXX
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Danielle Keith
Cincinnati Metropolitan Area2yahoo.com, mane.com -
Danielle Keith
Somerset, Ky -
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