Danielle O'Connell Email & Phone Number

Massachusetts, United States

• Manage Learning & Development employees on the Talent Development team, representing various focus areas, positions, and experience levels.
• Support Talent Development strategic planning and process development, on the TD management team, in collaboration with director.
• Collaborate with a cross-functional team including Learning & Development, Organizational Development and Instructional Design specialists.
• Coordinate comprehensive leadership development and manager development programs, focused on high potential, emerging and mid-level leaders and managers. Plan, pilot and launch new programs upon identifying.
• Oversee the design, delivery, and continuous improvement of training programs for self and direct report focus areas, ensuring alignment with business needs and learner feedback.
• Design, moderate, and facilitate workshops and training sessions on leadership, management, communication, soft and technical skills, impacting employees company-wide.

• Designed, developed, and executed management and leadership initiatives, including high potential, emerging to mid-level leadership and manager development programs.
• Oversaw the 360-assessment process and facilitated debrief conversations for employee individual development.
• Designed and developed instructor-led learning and development programs, including soft skill and technical trainings, across regional offices and departments. Collaborated with directors, executives, and subject.
• Managed learning programs from inception through evaluation, including content, curriculum and learning objectives development, collaboration with internal and external partners, participant communication and.
• Oversaw all logistical aspects of event management for leadership-related programs, internally and with external venues, vendors, and agencies, for in-person and virtual delivery methods.
• Utilized The Predictive Index behavioral data to develop learning experiences to engage and develop employees.

Worcester, Massachusetts

• Oversaw strategic department efforts, initiatives, events, professional growth & learning programs.
• Coordinated, implemented and evaluated training and professional development opportunities for individuals & team, based on skill development needs, interest areas and professional growth goals. Facilitate growth.
• Served on diversity, equity & inclusion committee, with a focus role on hiring, recruiting & onboarding diverse new talent.
• Reviewed data analytics, metric dashboards and research to assess information and make data-driven decisions.
• Oversight of traditional undergraduate Admissions office operations, budget & recruitment strategies to support the College’s strategic goals.
• Responsible for developing and evaluating enrollment goals, the annual admissions plan, travel plan & territories, campus recruiting events, and financial aid strategies (in partnership with Financial Aid).

Leicester/Worcester, MA

• Oversaw, organized & executed all orientations, including complete restructuring of program models, and implementation of an online orientation course & resources.
• Managed orientation registrations, facilities, staffing, scheduling, budget, internal & external partners & communications.
• Designed, developed & content creation of “N.E.S.T.” (New Experiences for a Successful Transition) online orientation.
• Recruited, hired, trained, supervised, mentored & evaluated 3-4 NODA orientation graduate interns.
• Recruited, hired, trained, supervised, mentored & evaluated 12-16 orientation executive board members & orientation leaders.
• Presented large scale information sessions to student & family participants during orientation programs.

Worcester, Massachusetts

• Taught the First Year Experience curriculum (a 2-credit course) to 24 students designed to transition first year students to college level learning and classroom engagement.
• Advised students on course registration, in alignment with major sequencing and pre-requisites.
• Supervised and collaborated with a First Year Course Assistant (upper-class mentor student/Teaching Assistant).
• Used pre-planned thematic curriculum to develop weekly lesson plans and activities.
• Managed online academic software systems- Canvas, Campus Toolkit, Insite and Starfish.

Leicester/Worcester, MA

• Supervised Master's level Assistant Director position and 1-2 graduate student interns per year.
• Advised Campus Activities Board in the planning, preparation and execution of campus wide activities.
• Supervised campus center staff of 40 students; coordinated staff training, recruitment, selection, hiring and provided supervisory support and feedback.
• Recruited, hired, trained & supervised New Student Orientation leaders.
• Served on the New Student Orientation committee, creative development of the NSO program, served on-call for NSO sessions, facilitated presentations to families and students.
• Designed, facilitated & presented student leadership development opportunities through leadership series.

• Advised Junior, Senior & Commuter Life councils & in the planning and execution of related activities.
• Co-Advised the Yearbook staff in the development and production of the senior class yearbook.
• Oversaw financial management and budgetary operations of 60+ student organizations.
• Representative on Student Affairs Advisory, Budget Allocation, Fair Trade Steering & Sustainability committees.
• Supported/executed operations for the New Student Orientation program.
• Coordinated the Summer Conference Services program; communicate with conference groups, worked with Scheduling Coordinator, created conference calendar, hired, trained and supervised conference assistants, facilitate.

• Assessed the needs of approximately 450+ upperclassmen residential students.
• Trained, supported, and supervised a student staff Resident Assistants and work study students.
• Served on the campus duty rotation and responded to on-call situations.
• Hearing Officer in student conduct cases; facilitated hearings and developed outcome responses.
• Coordinated, supported and implemented programming for the Sophomore Year Experience program.
• Prepared and presented workshop sessions for undergraduate students interested in Student Affairs.

Syracuse, NY

• Assessed the needs of approximately 250 residential students.
• Held daily office hours, worked scheduled duty weeks and responded to on-call situations.
• Selected, trained, supported, and supervised a student staff of Resident Advisors and work study students.
• Adjudicated disciplinary cases within residence hall.
• Participated in the creation, planning and implementation of Resident Advisor training.
• Coordinated residence inventories and inspections.

Syracuse, NY

Master'S, Higher Education Administration

Master's of Science, Higher Postsecondary Education program

Bachelor Of Arts, Social & Rehabilitation Services, Speech & Language Pathology, Sociology

Activities and Societies: Student Government Association, Orientation, Admissions Ambassador, Chapel Choir, Campus Ministry Retreat team.