After almost five years gaining diverse experience in a variety of temporary and contract positions, I made the decision to return to permanent employment.While under probation at Sovereign, I was given limited responsibilities and primarily worked on projects to support the trust and company administration team. These projects included performing file reviews for all administered entities, which refined my analytical skills and attention to detail, as well as increasing my awareness of regulatory and compliance requirements in the Finance Industry. I also further developed my data management abilities, becoming proficient in handling and organising large amounts of information, both physical and digital, at the same time as learning to use a document management system I was previously unfamiliar with.Following probation, I became responsible for my own portfolio of clients, including offshore companies and trust structures for high-net-worth individuals. Already familiar with managing entities and nurturing client relationships, this element of my role allowed me to hone these abilities while navigating complex financial structures, and adapting to the unique needs of my international clientele.Alongside this, I took ownership of a project whereby I engaged with clients and intermediaries to gather essential information and documentation, ensuring our document management system was updated accurately and in compliance with regulatory standards. Through this, I further built on the skills detailed above, as well as refining my time management skills to juggle my responsibilities and effectively complete tasks on time.

Belvoir Media is a blog-based business generating an income from affiliate marketing, as well as offering services in blog post research and writing for third parties including small businesses and charities. When I started Belvoir Media in 2021 it was initially a virtual assistant business offering services in administration, design, writing and social media management for clients. I quickly learned that the services being offered were too broad and struggled in the first few months to settle on a business niche which inhibited growth of the business.During 2022 I re-evaluated the business model and established a core channel of marketing with blog posts and focusing on offering blogging services to clients.I have also retained the additional services of social media management and brand design for my existing clients which include some charities, and have a growing relationship with them where industry relevant blogging may become a part of their future.Starting my own business has taught me discipline and valuable communication skills amongst other things. I have strengthened my understanding of social media marketing, I am continually developing my website design and management abilities, and I am building upon the creative writing skills I first acquired in school and have been refining ever since.Being completely independent in managing my time and client relationships around other work and travel commitments has provided me with indispensable business management skills which have been useful both in my employed work and in my personal development. I've vastly grown in confidence throughout this adventure and am excited to see what the future holds for Belvoir Media.

Imperium Group, who I have worked with twice in the past, took on a business in Jersey during 2023 and invited me back to assist them with the takeover process from a trust administration perspective. This role primarily entailed the closure and onboarding of clients, as well as general administrative duties, and built upon my previous experience working as a senior trust officer. The contract involved travelling between Jersey and Guernsey each week, with a mixture of working in both the Jersey and Guernsey offices, and remotely from home.

I took the opportunity, between travels, to resume my position in the Policy & Resources team in the States of Guernsey, this time with more of a focus on assisting the team with the writing and preparation of essential government papers relating to Committee meetings, as well as preparing the Minutes for the meetings. I was also available to assist the administration team with ad hoc tasks from auditing digital files, to organising internal meetings between States Members and Officers. This was a temporary position for 6 weeks, with a view to providing manpower during a busy period and completing organisational projects prior to the end of the year.

Responsibilities included processing the States of Guernsey Overseas Aid grant applications for single and multi-year projects, reviewing updates on projects received from the charities and authorising the issuance of further payment tranches and managing the production of the annual report for projects previously completed. I also provided general administration support to the Overseas Aid Commission, with work being completed both in the office and remotely at home.

During my contract with the COVID Clinic Admin Team, I played a small role in supporting Guernsey's frontline efforts during the pandemic. My responsibilities included preparing COVID testing equipment, assisting the clinical team with operational needs, and managing various administrative tasks to ensure the clinic operated seamlessly. My contract was part time, allowing me time to focus on my family during a difficult period, as well as to keep my own business running in the background, although I ventured outside of the familiar 9-5 schedule by working many weekends and evenings to support the team. As my first experience working in healthcare administration, this role was very fulfilling as well as being a great way to hone my ability to work effectively in high-pressure environments.

I joined Equiom for a 3 month contract, working part time to be able to pursue my own business goals outside of work. My primary duties involved assisting the Compliance Department to meet its requirements set by the Regulator, as well as generally assisting with data organisation. This role gave me further insights into Guernsey's financial regulations by enhancing my understanding of compliance in trust administration.

Returning to Imperium during the pandemic, I leveraged my prior experience to support one of the trust administration teams over a 10-month contract. My responsibilities included assisting with the management of various client portfolios, processing transactions, and producing essential documentation. I also played a key role in training new employees, sharing my knowledge of trust operations and compliance practices in the industry. This position allowed me to further develop my leadership skills while ensuring the smooth management of client assets and the overall efficiency of the team.

Responsibilities included:- Processing client data- Producing monthly events flyers- Answering general telephone queries- Processing charitable donations- Greeting visitors- General receptionist duties- Processing mail

My initial role at Imperium was my first experience working in the Trust Industry. I began at the bottom and dedicated three years to learning the intricacies of the local trust industry, working my way up to successfully manage my own portfolio of high-net-worth clients and offshore companies. Along the way, my main duties included processing large-scale monetary transactions, producing minutes and written resolutions and generally nurturing client relationships. This role provided me with invaluable industry knowledge and taught me to develop strong teamwork skills, as I worked closely with my colleagues to deliver high-quality services to our clients.

Income Tax DepartmentMy responsibilities in this role primarily included communicating with taxpayers and processing tax rebates. I learned how to work to strict guidelines for processing secure payments with accuracy and professionalism. I also built upon my communication skills when conversing with members of the public regarding their tax matters, and working closely with my colleagues to complete processes as effectively as possible.This role was part-time as I was studying full-time for my degree alongside this role.

Income Tax DepartmentPrior to starting my degree, I worked for seven months in the Collections Team of the Income Tax Department. This was a challenging environment for my first experience working in an office. I learned very quickly how to effectively communicate with difficult customers during phone calls with taxpayers. I also learned the basics of financial administration; preparing tax payment plans, processing payments and performing general administrative tasks.

I worked part time at weekends in a local food outlet of the Marks and Spencer franchise whilst I was at school, and once I had completed my A Levels I increased my hours taking on more responsibility in the role. This position was my first job and taught me a variety of skills including professionalism, customer service and organisation. It was very humbling working in customer service at a young age and I believe this helped to shape my attitude as a consumer and member of society.