I have more than 30 years' experience in the technical and strategic aspects of the IT, the Supply Chain and the Customer Service sectors within Laboratoires Boiron. My management methods are based on trust and intuition, and my priorities are to assist my team in getting the best out of their work and communicating as efficiently as possible with the other group divisions.Demonstrated experience in :- Management of human resources and international teams in multidisciplinary contexts (IT, Supply Chain, Customer Service) - Management of complex projects for ITC systems reengineering- Management of the complex and competitive processes of IT, supply chain and Customer Service in pharmaceutical context.- Business Process Analysis in different fields ( Pharma , manufacturing , consumer goods , chemicals, mechanics , ...).- Digital TransformationSuccessful projects :- Renewal of all the ITC platform - Implementation of a new ERP system- Implementation of a new Business Intelligence platform- Renewal of the entire corporate ITC platform- Implementation of a new ERP system for corporate foreign branches - Implementation of a new corporate business intelligence platform- Reviewing the supply chain model of the Italian branch- Implementation of a new EPM platform- Several projects of digital transformation My daily work is based on:- Compliance with corporate strategies- pragmatism- Think smart to make simple- Process management- creativity and innovation- Listening to the needs of the business- Achievement of strategic objectives ( time and costs)- Reliability and safety- Ensure customer satisfaction