Danielle Ventura Email & Phone Number

São Paulo, SP, BR

Successfully organized corporate retreats for groups between 30-300 participants in various locations across Europe and the US. My role involves collaborating with hotel management for accommodation, F&B, and meeting rooms, as well as coordinating with activity and transfer providers to ensure a remarkable corporate offsite experience for remote teams.In.

Worldwide

Trip leader for expertly hand-crafted small group itineraries for travelers aged 27-39 ish.The main trip locations I take care of are in the Caribbean, Central, and South America.Hospitality and community are the key words for this role.I take care of guests during the trip, ensuring everyone is ok and enjoying their time free from stress. From the time.

Managed Group JourneyBuilt group management SOPsCommunicated with clients, answer all questions, emails and phone callsMet with group leader as neededTracked all RSVPsBooked group excursions and special activitiesConfirmed guests' insurance and transfersProcessed paymentsEnsured flights are ticketed, assigned seats, cross-checked for changesProvided final.

Cloudbeds’ mission is to power every property in the world with our hospitality management platform. We empower independent hoteliers and hosts to grow revenue, streamline operations, and deliver a memorable guest experience. Everything done from a fully remote environment.- Identify and fulfill customers needs to achieve satisfaction by providing.

Remote

- CRM and sales funnels management (RD Station and Pipedrive)- Dealing and negotiating with clients and providers in Chile and Bolivia.- Designing, quoting and selling trips around South America.- Planning itineraries for customers following their travel profile.- Full customer support across channels before, during and after their trips (chat, email.

Worldwide

I managed a community of 25 remote workers from various industries and nationalities, traveling to a new location each month including: Vietnam, Thailand, Japan and Malaysia.Customer Service - Managing the ticketing system and Remote complaints to effectively solve all lifestyle issues in a timely fashion with impeccable communication and expectation.

Remote

Upon a Travel: turned a passion project (blog) into a business where I shared my vision about traveling the world and wrote about what I've learned during my time on the road.- Writing, editing and reviewing articles (blog, newsletter, sales page, internal comms)- Social Media Strategy (Instagram full deck)- Photography and videography skills- SEO.

Worldwide

2 years out of the corporate world to dive alone into a self-transforming journey.- Full financial and logistic planning of the entire trip.- Volunteering in different places, countries and scenes.- I became more creative, flexible, open to ideas, aware of myself and other people.- Different experiences and courses during this journey: Asian cuisine.

São Paulo E Região, Brasil

Structure, organization, and management of corporate events from start to end.The main point of contact and leader for all guests during the meetings and international events.Planned, organized and executed big important business and marketing meeting events in remote locations (Amazon, Guatemala, Colombia, Jamaica) where I took care of everything for the.

São Paulo E Região, Brasil

Direct management of the Wings Team Sao Paulo - 18 girls.Weekly follow up of actions and events with the team.Report monthly results.Training, hiring and renewing staff.Control of numerical targets and strategic division of goals.Control of direct and indirect budget.Tracking reimbursements and sorting banknotes for payment.Inventory control and product.

São Paulo E Região, Brasil

Consumer education through marketing actions.Customer service to support their questions and doubts about the product.Find new consumption occasions through sampling.Product training to answer the questions of the consumers.Training bar and restaurant staff to better explain the product to the final consumer.Field research and observation of consumer.

Travel Journalism

Business Management, Marketing / Adm

High School - Usa

High School - Canada