Danielle Sandoval Email & Phone Number

Santa Clara, CA, US

Santa Clara, CA, US

Santa Clara, California, US

Santa Clara, California, US

• Chosen as a Team Captain to help lead the implementation of Technolutions Slate, our department’s first CRM tool. Went to training conference (Launchpad) June 2018 and brought back knowledge to effectively help team.
• Recruit, review, admit and enroll an incoming class of 1350 students annually through regional management techniques, strategic analysis of applicants’ qualifications, and community relationship building.
• Develop, implement, and measure strategic marketing and communication plans, and incorporate market research and best practices. Communication plans include print, direct email marketing campaigns, geofencing, mobile.
• Work with multiple print, photography, branding and designing agencies to develop unique design, content and messaging to deliver to target audiences. Worked with branding agency to revamp our print marketing materials.
• Supervise a communication pod in charge of strategizing and implementing all social media initiatives for the department via direct channels such as Facebook, Twitter, Instagram and Snapchat. Run annual #SCULovesMe.
• Directly supervise Assistant Directors (entry level) who provide daily customer service to both internal and external audiences.

Santa Clara, California, US

• Manage the University’s visitor services marketing including customer service, in building marketing, visuals and technology.
• Directly oversee front desk operations by supervising 2 administrative assistants.
• Develop and execute all social media initiatives for the department, including Facebook, Twitter, Instagram and Tumblr accounts. Oversee 3 assistants who manage the media directly.
• Annually recruit, review and enroll SCU's incoming freshman and transfer class through direct marketing, sales and partnership building.
• Formulate a strategic plan for my geographic territory including relationship building, marketing campaigns, travel, on campus events, internet and social media initiatives.
• Yield an incoming class of 1250-1300 students annually through regional management techniques, strategic analysis of applicants’ qualifications, and partnership building.

Santa Clara, California, US

• Highlights:
• Managed over 1,200 applicants to SCU and a recruitment budget of $12,000. Yield over 150 students annually generating average yearly tuition revenue of $4.2 million for the institution.
• Managed and executed “Operation Heart” which caused department Facebook page “likes” to double in one week, resulting in a 441% increase in “likes” over the 3 month campaign period. http://bit.ly/k3BS2m
• Manage 2-3 assistants who work on various events and projects as needed to support the office functionality.
• Oversee one of our highest yielding campus visit programs, ShadowSCU. Manage 40 student volunteers and train, coach and develop student lead and two administrative assistants for the ShadowSCU visit program.Tasks:
• Annually recruit, review and enroll SCU's incoming freshman and transfer class through direct marketing, sales and partnership building.

- Greet and serve guests and provide exceptional tasting experience that generates life-long customers.- Describe wines (in depth with technical terms when necessary), understand and speak to winemaking techniques, and winery/vineyard history.- Provide information and education about the artwork and artist featured in the gallery.- Sell wine club.

Santa Clara, CA, US

• Served as the “acting” Assistant Director of Technical Services for a one month period after first being hired as a student worker, while boss vacationed. Reported to the Assistant Vice President of Enrollment.
• Created and ran reports for upper-management using PeopleSoft, COGNOS, Excel & Access.
• Provided software and hardware support and training for a diverse staff.
• Updated the FAO website including all updates, new designs, and/or new pages. Created Flash presentations for the website and for mass distribution via email to the student body.

Columbus, OH, US

• I was a retail management intern through INROADS in the bay area for 2 summers while I was in college. Summer 03 and Summer 04.
• Recognized on a national level for an excellent customer service achievement while working at Victoria's Secret Beauty.
• While serving as the sales lead of the day, helped our store reach the "platinum" status by exceeding sales goals in all product categories.
• Opened and closed the store, managed staff, created schedules for labor, analyzed numbers, drove results, enhanced consumer relations skills, shadowed Store Manager and District Manager and learned roles and.
• Presented to corporate executives in Columbus, OH on the role of the store manager and the strengths and weaknesses of Limited Brands training of store managers and introduced a new vision of this role for the future.

Mba, Business Management

Bsc, Marketing